Maryddd

Q: My iPod nano that I just purchased is fully charged, works when hooked to a power source but doesn't turn on without power source.

I am having trouble with my new iPod nano. It works when it is plugged into a power source but I can't get it to turn on with just the earbuds connected to it. Any suggestions?

iPod nano

Posted on May 4, 2014 10:46 AM

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Q: My iPod nano that I just purchased is fully charged, works when hooked to a power source but doesn't turn on without power source. ... more

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  • by mario49,

    mario49 mario49 May 6, 2014 12:15 PM in response to Maryddd
    Community Specialists
    May 6, 2014 12:15 PM in response to Maryddd

    Hey Maryddd,

     

    Thanks for using Apple Support Communities.

    The Five Rs: Reset, Retry, Restart, Reinstall, Restore

    Remember these five basic suggestions if you have an issue with iPod nano. Try these steps one at a time until the issue is resolved. If one of the following doesn't help, read on for solutions to specific issues.

    iPod nano (7th generation): Hardware troubleshooting

    http://support.apple.com/kb/TS4433

     

    Have a nice day,

    Mario