Q: How to reinstall OSX Mavericks without Losing data?
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May 4, 2014 12:09 AMby MichelPM,Before considering a reinstall, let's see if your Mac has anything on it that might be causing all of your issues.
It would help us to help you if we could have some more technical info about your iMac.
If you wish, Please download, install and run Etrecheck.
Etrecheck was developed as a simple Mac diagnostic tool by a regular Apple Support forum user and technical support contributor named Etresoft.
Etrecheck is a small, unobstrusive app that compiles a static snapshot of your entire Mac hardware system and installed software.
This is a free app that has been honestly created to provided help in diagnosing issues with Macs running the new OS X 10.9 Mavericks.
It is not malware and can be safely downloaded and installed onto your Mac.
http://www.etresoft.com/etrecheck
Copy/paste and post its report here in another reply thread so that we have a complete profile of your Mac's hardware and installed software so we can all help with your Mac performance issues.
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May 4, 2014 12:28 PMby Energizer7896,It a MacBook pro not an iMac just to clean some things up, but here is the report
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 13:55:34
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (626.32 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Anywhere
Kernel Extensions:
[kext loaded] com.Perfect.Driver.SystemAudioRecorder (1.0.0 - SDK 10.6) Support
[kext loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.8) Support
[kext loaded] com.avatron.AVExVideo (1.7 - SDK 10.8) Support
[kext loaded] net.telestream.driver.TelestreamAudio (1.0.6 - SDK 10.6) Support
[not loaded] org.virtualbox.kext.VBoxDrv (4.3.8) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.3.8) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.3.8) Support
[not loaded] org.virtualbox.kext.VBoxUSB (4.3.8) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.noiseindustries.FxFactory.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents:
[loaded] com.oracle.java.Java-Updater.plist Support
[running] net.culater.SIMBL.Agent.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.nchsoftware.copper.agent.plist Support
[running] com.nchsoftware.expressaccounts.agent.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items:
None
Internet Plug-ins:
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
SurveillanceClient: Version: 3.6.6 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 51 Check version
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Java Support
SwitchResX Support
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 114.53 GB
Destinations:
Data [Network] (Last used)
Total size: 2
Total number of backups: 67
Oldest backup: 2013-01-23 04:07:06 +0000
Last backup: 2014-05-04 03:48:22 +0000
Size of backup disk: Adequate
Backup size 2 > (Disk used 114.53 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% backupd
3% WindowServer
1% diskimages-helper
1% fontd
0% hidd
Top Processes by Memory:
303 MB com.apple.IconServicesAgent
213 MB mds_stores
106 MB Finder
74 MB ocspd
41 MB WindowServer
Virtual Memory Information:
5.29 GB Free RAM
1.56 GB Active RAM
228 MB Inactive RAM
946 MB Wired RAM
515 MB Page-ins
0 B Page-outs
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May 4, 2014 12:45 PMby John Galt,Reinstalling OS X will only reinstall components of it that may have been removed or corrupted, and will not remove CleanMyMac. Reinstalling OS X will not affect your other programs or files.
Nothing less than erasing your Mac and rebuilding it from the ground up will undo the effects of having used CleanMyMac, and its developer's instructions for uninstalling it are not completely effective.
If you have a Time Machine backup created prior to installing CleanMyMac, boot OS X Recovery, and at the Mac OS X Utilities screen, choose Restore from Time Machine Backup. Choose a date preceding the installation of CleanMyMac. Do not reinstall it, or anything like it, ever again.
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May 4, 2014 3:28 PMby Energizer7896,Clean my mac is not the problem, i just use that to uninstall applications and remove login items, my problem is When i log into my account, it takes about 2minutes for my Dock to show up, 20 shortcut icons on the deskop, and my menu bar to show up. no login items are tuned on at all. if i try to clik something before everthing shows up i get the spinning wheel for about five seconds I dont think that such a high powerd machien should take that long to log on and get moving
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May 4, 2014 3:54 PMby Philly_Phan,John Galt wrote:
Nothing less than erasing your Mac and rebuilding it from the ground up will undo the effects of having used CleanMyMac...
A while back I had made the mistake of installing CleanMyMac and complete erasure was the only thing that completely removed CMM's ill effects. I gotta tell you, that was less fun than root canal!
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May 4, 2014 3:55 PMby Philly_Phan,Energizer7896 wrote:
How is using Clean my mac to unistall aplliations and remove login items corrupt my mac? Clean my mac get every files installed by the aplication and removes it. SO HOW IS IT CORRUPT?
At a minimum, your Mac is running substantially slower than it should thanks to CMM. In effect, you paid for a virus!
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May 4, 2014 4:09 PMby Philly_Phan,Energizer7896 wrote:
Can you send my a link to what you used to completely remove it?
1. Deleted the contents of my Time Machine drive and converted it to a regular external drive.
2. Copied all of my data files (and ONLY data files) to the external drive.
3. Physically disconnected the external drive.
4. Shut down the Mac.
5. Did a CMD-R restart of the Mac.
6. COMPLETELY erased the Mac's HD.
7. Reloaded Mavericks OS.
8. Connected the external drive.
9. Copied all data files to the Mac's HD.
10. Erased external drive.
11. Changed external drive to be a Time Machine drive.
12. All of the above took a full 16-hour day.
13. Spent the next three days configuring the OS and reloading applications preferences, user IDs, passwords, etc.
Like I said, it was less fun than root canal.
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May 4, 2014 4:26 PMby Philly_Phan,Philly_Phan wrote:
Energizer7896 wrote:
Can you send my a link to what you used to completely remove it?
1. Deleted the contents of my Time Machine drive and converted it to a regular external drive.
2. Copied all of my data files (and ONLY data files) to the external drive.
3. Physically disconnected the external drive.
4. Shut down the Mac.
5. Did a CMD-R restart of the Mac.
6. COMPLETELY erased the Mac's HD.
7. Reloaded Mavericks OS.
8. Connected the external drive.
9. Copied all data files to the Mac's HD.
10. Erased external drive.
11. Changed external drive to be a Time Machine drive.
12. All of the above took a full 16-hour day.
13. Spent the next three days configuring the OS and reloading applications preferences, user IDs, passwords, etc.
Like I said, it was less fun than root canal.
I forgot step 7a - reload all of my applications software.
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May 4, 2014 4:53 PMby John Galt,SO HOW IS IT CORRUPT?
CleanMyMacs's presence is clearly indicated in the report you posted. Its developer's uninstallation instructions are ineffective, an common characteristic of a lot of garbage software. In addition, the effects of having used CleanMyMac cannot be reversed by merely uninstalling it, even if its developer's instructions were effective.
Therefore, its complete eradication requires erasing your Mac, as I wrote.
Uninstalling applications that are installed with an Administrator name and password generally requires using an complementary uninstaller. For others, merely dragging their icon to the Trash is sufficient. You don't need CleanMyMac to remove login items, or any other usual action. OS X already includes all the tools required. CleanMyMac is not capable of providing any addtional benefit.
It's your Mac, do with it as you wish, but installing any software presupposes the knowledge of how to get rid of it. You wouldn't invite strangers into your home without first knowing how to kick them out; so don't do that with a Mac either.
