Itslikebrittaany

Q: How do you sync disney movies anywhere with iTunes.

I singed up for it because it said that I'd be able to get the Incredibles for free. But it said that I have to sync my iTunes with Disney movies anywhere. I clicked the link that took me to iTunes but when I got there it didn't give me any further instructions. I looked everywhere but I can't find any information to help me.

iPod touch (5th generation), iOS 7, I want 2 get The Incredibles 4 free

Posted on Mar 22, 2014 1:07 PM

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Q: How do you sync disney movies anywhere with iTunes.

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  • by judysings,

    judysings judysings Mar 24, 2014 11:47 AM in response to Itslikebrittaany
    Community Specialists
    Mar 24, 2014 11:47 AM in response to Itslikebrittaany

    Hi Itslike brittaany,

     

    Welcome to the Support Communities!

     

    The article below may be able to help you with this.  Click on the link to see more details and screenshots. 

     

    About Disney Movies Anywhere and iTunes Store

    http://support.apple.com/kb/HT6129?viewlocale=en_US

     

    Cheers,

     

     

    - Judy

  • by brnole,

    brnole brnole Mar 25, 2014 8:16 PM in response to judysings
    Level 1 (0 points)
    Mar 25, 2014 8:16 PM in response to judysings

    Hi Judy,

     

    I had the same problem, but was resolved.  The question I have is now that everything is connected I have tried to watch a movie through itunes such as the Incredibles since it was free, but it still says I have to pay for it.  I was under the impression that if I connected both accounts I was going to be able to watch the movies through itunes. Any ideas?

     

    Thanks

  • by jilliann78,

    jilliann78 jilliann78 Apr 2, 2014 8:52 PM in response to Itslikebrittaany
    Level 1 (0 points)
    Apr 2, 2014 8:52 PM in response to Itslikebrittaany

    I had this problem and figured it out.

     

    You need to change your settings in your iTunes preferences.

     

    Open iTunes Preferences > Store and select the option for "show iTunes in the Cloud purchase

     

    All of a sudden they just show up like magic... including the Incredibles!

  • by Hgipprich,

    Hgipprich Hgipprich Apr 2, 2014 9:14 PM in response to jilliann78
    Level 1 (0 points)
    Apr 2, 2014 9:14 PM in response to jilliann78

    Where do you find preferences? I'm on my ipad can't find.  All I want to see if my itunes library, including the free copy of incredibles and see nothing :(

  • by rquinn7,

    rquinn7 rquinn7 Apr 22, 2014 11:54 AM in response to judysings
    Level 1 (0 points)
    Apr 22, 2014 11:54 AM in response to judysings

    I'm sorry but that doesn't help at all. All it says after it tells you to open iTunes is that iTunes will guide you through the second half of the process. what brittaany and I are saying is that it doesn't. Can you help us with that?

  • by adamloveshismacbookair,

    adamloveshismacbookair adamloveshismacbookair Apr 22, 2014 7:10 PM in response to rquinn7
    Level 1 (0 points)
    Apr 22, 2014 7:10 PM in response to rquinn7

    @rquinn7, you need to click the link on a desktop with iTunes. Won't work on an iPad or iPhone. The link should open up a new window/tab that says something about opening iTunes. Once iTunes is loaded it will ask if you want to connect to your disney account. Confirm it... and then you need to follow @jilliann78 instructions to "see" the movie from the cloud. Alternatively, your Apple TV or iDevice should be able to see it in your library now with a little cloud icon which means it will stream from the iTunes Cloud.

  • by bediddleby,

    bediddleby bediddleby May 3, 2014 10:38 AM in response to adamloveshismacbookair
    Level 1 (44 points)
    iPhone
    May 3, 2014 10:38 AM in response to adamloveshismacbookair

    Thanks to this discussion, finally got this to work. There is one more step, if you're like me and you want the movies locally so they can be watched offline. Once you can see the 'cloud' version of the movie, you can right-click the movie and select 'Download.'

     

    I still prefer the previous method when the digital movie was on a disc that copied instead of a 3+ gb download!

  • by gungagreg,Helpful

    gungagreg gungagreg May 4, 2014 6:31 PM in response to Itslikebrittaany
    Level 1 (5 points)
    May 4, 2014 6:31 PM in response to Itslikebrittaany

    I can't get this to work either - I've read the article that Judysings linked, but walking through the steps doesn't work.  The step where things break is:

     

    How do I connect my iTunes account?

    You can connect your Disney Movies Anywhere account with your iTunes account in your Disney Movies Anywhere settings. Go to Settings > Account > Connect Accounts, and then select iTunes to begin. You'll be redirected to iTunes to complete the process.

     

    When I go to my Disney Anywhere account settings and select iTunes, it sends me to the iTunes download page.  I have iTunes installed - whether I try this with iTunes open or with iTunes closed makes no difference, it sends me to the install page and my iTunes settings continue to show no connection to Disney Movies Anywhere.  I've re-installed iTunes just to reconfirm that I have the most recent version and still no dice. 

  • by gungagreg,

    gungagreg gungagreg May 4, 2014 6:36 PM in response to gungagreg
    Level 1 (5 points)
    May 4, 2014 6:36 PM in response to gungagreg

    ...ok, found the answer in another discussion.  Don't use IE...use Chrome and it works fine....that's something to add to the FAQ.

  • by AppleBeary,Helpful

    AppleBeary AppleBeary Jan 24, 2015 6:18 AM in response to gungagreg
    Level 1 (5 points)
    Jan 24, 2015 6:18 AM in response to gungagreg

    It didn't work for me in Chrome, but it did work in Firefox. (I'm on a PC.) And I got Wreck it Ralph, which I was about to buy anyway. Sweet!

  • by Ducstar510,

    Ducstar510 Ducstar510 Mar 3, 2015 7:10 PM in response to Itslikebrittaany
    Level 1 (0 points)
    Mar 3, 2015 7:10 PM in response to Itslikebrittaany

    Wow you would think in this day and age this simple process is a rock solid experience.

    Apple please allow us to enter a code from the disc brochure and download our movies right from iTunes.

     

    Registering with another site? Link to iTunes? Enable iTunes or Google or VuDu?

    Trouble shoot through forums for an hour unsuccessfully?

     

    Keep it simple.

     

    So much for playing this purchased movie on my daughter's ipad.

    I couldn't get this to work either.

  • by Stock91,

    Stock91 Stock91 May 31, 2015 10:24 PM in response to AppleBeary
    Level 1 (0 points)
    May 31, 2015 10:24 PM in response to AppleBeary

    Chrome didn't work for me, either. I had to download Firefox JUST so I could connect my accounts. This is ridiculous.

  • by ryanrox111,

    ryanrox111 ryanrox111 Aug 19, 2015 5:19 PM in response to Stock91
    Level 1 (0 points)
    Aug 19, 2015 5:19 PM in response to Stock91

    I also had to use firefox to get this to work. Chrome would not work.

  • by MattSampley,Helpful

    MattSampley MattSampley Sep 27, 2015 5:29 PM in response to Itslikebrittaany
    Level 1 (5 points)
    Sep 27, 2015 5:29 PM in response to Itslikebrittaany

    I am using Chrome and I have iTunes installed on this PC. When I click the itunes link on the Disney page it still just takes me to the iTunes download page.

    This has got to be one of the dumbest systems ever. Way to complicated and I consider myself to very computer savey

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