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nickobee53

Q: Itunes match stuck at "sending information to Apple"

Itunes match often get stuck at "sending information to apple"

I know this happens a lot, and there are many forums on this topic,

Ive been stuck now for 3 days, Is this apple? or my end?

If an apple person would just say its their end, and will resume in a few days Id be content, but they never respond,

My match expires in a few months, and this issue is making me think of not renewing,

any one got any proper info on this issue?

iPad 2, iOS 5.1.1

Posted on May 4, 2014 3:12 PM

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Q: Itunes match stuck at "sending information to Apple"

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  • by Nico44044,

    Nico44044 Nico44044 May 6, 2014 11:26 AM in response to nickobee53
    Level 1 (15 points)
    May 6, 2014 11:26 AM in response to nickobee53

    Hi folks,

     

    I found a solution in case your MATCH is still buggy...

     

    JUST BOOT YOUR MAC HOLDING THE SHIFT KEY (until you see a progress bar).

     

    Then in itunes disable and re-enable iTunes Match.

     

    It should rescan all your library and eventually works.

     

    At the end just reboot your Mac normally.

     

    Best regards from Paris.

     

    Nico