HT201328: How to unlock your iPhone for use with another carrier
Learn about How to unlock your iPhone for use with another carrier
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Helpful answers
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May 6, 2014 2:06 PM in response to ASeekerby KiltedTim,http://support.apple.com/kb/ht5014
Did you get a message stating "congratulations, your iPhone is now unlocked"?
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May 6, 2014 2:07 PM in response to ASeekerby ASeeker,Is there a way other than putting in a new sim card??
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May 6, 2014 2:09 PM in response to KiltedTimby ASeeker,there was a message... "your Iphone MAY be unlocked" and then instructions on backing up and restoring
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May 6, 2014 2:10 PM in response to ASeekerby KiltedTim,Then the unlock is not complete.
Did your carrier tell you that they had processed your unlock request and it was ready to be unlocked? Did you follow the instructions in the document I linked to.
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May 6, 2014 2:22 PM in response to KiltedTimby ASeeker,i did.
and Apple also wrote to me:"5. after restoring your iphone will be unlocked"
so i restored in itunes... i was hoping there'd be a place on the phone that tells you locked or unlocked