Frankcast48
Level 1
(0 points)
Q: My Macbook Pro is running extremely slow. I ran EtreCheck as suggested in another discussion but I do not know how to interpret it
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 7 days 8:7:36
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (270.91 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support
[not loaded] com.cisco.nke.ipsec (2.0.1) Support
[kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.68) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) Support
Startup Items:
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
Problem System Launch Daemons:
[failed] com.apple.AOSNotificationOSX.plist
[failed] com.apple.installd.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.wdhelper.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[running] com.anchorfree.ajaxserver.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
Launch Agents:
[running] com.Affinegy.InstaLANa.plist Support
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support
[running] com.epson.eventmanager.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[failed] com.stellar.SpeedUpMacLauncher.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.UninstallerTool.plist Support
[failed] com.VolumeWatcherTool.plist Support
User Login Items:
Skype
Belkin Router Monitor
AdobeResourceSynchronizer
BlackBerry Device Manager
Internet Plug-ins:
o1dbrowserplugin: Version: 5.3.1.18536 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
googletalkbrowserplugin: Version: 5.3.1.18536 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
GarminGPSControl: Version: 3.0.1.0 Release - SDK 10.4 Support
EPPEX Plugin: Version: 3.0.5.0 Support
MeetingJoinPlugin: Version: (null) - SDK 10.6 Support
Safari Extensions:
Cuevana Stream: Version: 4.2
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 445.54 GB
Destinations:
My Passport for Mac [Local] (Last used)
Total size: 931.36 GB
Total number of backups: 11
Oldest backup: 2013-02-14 07:10:23 +0000
Last backup: 2014-04-16 01:34:56 +0000
Size of backup disk: Too small
Backup size 931.36 GB < (Disk used 445.54 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
22% Mail
8% com.apple.ShareKitHelper
2% mds
2% Dropbox
2% hidd
Top Processes by Memory:
304 MB Mail
106 MB Finder
70 MB WindowServer
61 MB Microsoft Word
60 MB mds_stores
Virtual Memory Information:
16 MB Free RAM
978 MB Active RAM
974 MB Inactive RAM
1.13 GB Wired RAM
25.06 GB Page-ins
3.69 GB Page-outs
MacBook Pro, OS X Mavericks (10.9.2)
Melophage
Level 5
(7,161 points)
Frankcast48,
your grep command shows that the BBDaemon process is owned by the “root” user, so you might need to rerun the launchctl program like this to stop the BBDaemon process:
sudo launchctl < launchctl_input
This sudo command allows launchctl to be run as the “root” user. If your user account is an administrative account, then you can run it as shown above; if it’s a standard account, then you’ll need to log in as your administrative user to run the sudo command above. If your account is the only user account on your MacBook Pro, then it’s almost certainly an administrative account.
The sudo command will ask you for a password; give it the password of whichever user you’re logged in as. The password will not display as you enter it; this is a security measure. After this command runs, try running the grep command again to see if the BBDaemon line has disappeared.
