HT203512: iCloud: Account troubleshooting

Learn about iCloud: Account troubleshooting
Skramer

Q: How do I change my iCloud account id on my iPhone?  I changed my Apple ID and iCloud Id on my PC but I can not change it on my iPhone and now it won't back up.

How do I change my iCloud account information on my iPhone?  I had to change my Apple ID and my iCloud ID on my PC but, I wasn't able to change it on my iPhone and now it won't back up.

iPhone 4, iOS 6.0.1

Posted on Nov 25, 2012 11:42 PM

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Q: How do I change my iCloud account id on my iPhone?  I changed my Apple ID and iCloud Id on my PC but I can not change it on m ... more

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  • by Winston Churchill,Solvedanswer

    Winston Churchill Winston Churchill Nov 26, 2012 9:17 AM in response to Skramer
    Level 10 (104,006 points)
    Apple TV
    Nov 26, 2012 9:17 AM in response to Skramer

    Welcome to the Apple Community.

     

    Firstly, you need to change your details with Apple,  Start here, change your country if necessary and go to manage your account.

     

    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

     

    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.

     

    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)

     

    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

  • by Udo2014,

    Udo2014 Udo2014 Jan 24, 2014 4:49 PM in response to Skramer
    Level 1 (0 points)
    Jan 24, 2014 4:49 PM in response to Skramer

    Regarding iCloud on iPhone:

    Clicking on Sign out button didn't work. "Find my iPhone" function cannot be deactivated, because iCoud id is linked to the old AppleID that has changed to a new one.

  • by Likedamouse,

    Likedamouse Likedamouse Feb 3, 2014 4:00 AM in response to Winston Churchill
    Level 1 (0 points)
    Feb 3, 2014 4:00 AM in response to Winston Churchill

    I can't sign out of iCloud on iPhone either because the "Find my iPhone" function cannot be deactivated, because iCoud id is linked to the old AppleID that has changed to a new one.

     

    As far as signing out on my computer, it says all my information and files will be deleted if I sign out, so I'm scared to do that...

  • by anantunes,

    anantunes anantunes Apr 24, 2014 5:06 AM in response to Skramer
    Level 1 (0 points)
    Apr 24, 2014 5:06 AM in response to Skramer

    Hi, I also changed my apple id in my pc and can't do ir on my iphone.

     

    When I try following your instrctuions and delete my icloud accoubt on my iphone it doesn't let me:t i'm asked for my apple id password and since it refers to an old email / id, it says that either the id or the password are wrong. What should i do? thx!

  • by shaandan_s,

    shaandan_s shaandan_s May 7, 2014 2:33 AM in response to Skramer
    Level 1 (0 points)
    May 7, 2014 2:33 AM in response to Skramer

    I've changed my apple ID to the one i want, but when i select an app it always come up with another old apple ID and required password??