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May 7, 2014 5:29 AM in response to FroggieGardnerby andyBall_uk, -
May 7, 2014 5:32 AM in response to andyBall_ukby FroggieGardner,It says "This copy of the Install OS X Mountain Lion application is damaged, and can't be used to install OS X"
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May 7, 2014 5:35 AM in response to FroggieGardnerby benwiggy,It sounds like the hard drive is damaged. The "four options" you see are from the Recover Partition, which is either a separate bit of the hard drive, or within the firmware of the Mac itself if the hard drive is broken.
When you say "putting OS X onto disks and putting them into the laptop", what exactly do you mean? Did you make an installer boot disk for the OS?
Have you got an external drive that you can connect to the Mac and install the OS onto? You can do that from the "four options" Recovery menu, but just select another disk. If that works, then you know it's the internal drive that's knackered.
The good news is that if it can run Mountain Lion, then it can run Mavericks. It would be worth your while getting a new hard drive (may be an SSD!) and replacing the internal drive with that.
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May 7, 2014 5:39 AM in response to FroggieGardnerby SilverSkyRat,In the absence of better ideas:
Get an 8GB (minimum) USB stick
Insert the stick. Go into Disk Utility and erase the stick, leaving the Volume name as Untitled
If you have the "Install OS X Mavericks.app" on a DVD (as you suggest), insert the DVD
Exit Disk Utility; you should have a menu at the top of the screen. Choose Utilities > Terminal
type ls -al /Volumes and note the volume name of the DVD that has Install OS X Mavericks.app on it
Use the following command to make a bootable OS X Mavericks Installer on the USB stick:
(Note: assumes Install OS X Mavericks.app is in the root of the DVD and the following text in bold is all on one line)
/Volumes/<Volume name of DVD>/Install\ OS\ X\ Mavericks.app/Contents/Resources/createinstallmedia --volume /Volumes/Untitled --applicationpath /Volumes/<Volume name of DVD>/Install\ OS\ X\ Mavericks.app --nointeraction
(Note: the <> are not to be typed, they indicate information to be provided by you)
Wait a long time for the creation to finish. When it does, restart the mac. If does not automatically go into the install of Mavericks, restart again, holding down the option key until you see a selection of disks to choose from. Click the disk called Install OS X Mavericks and it should be off and running from there.
Hassles or results, please reply back
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May 7, 2014 5:40 AM in response to benwiggyby FroggieGardner,I downloaded mavericks onto my computer, loaded it onto a disk then tried loading it onto the laptop.
I cant find an Installer boot disk - the laptop isnt mine, it was my bosses who got it from his colleague, so trying to find things is a mission itself.
I have no clue if it has an external drive if i'm honest.
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May 7, 2014 5:40 AM in response to FroggieGardnerby andyBall_uk,If possible, start in Internet Recovery, by holding Command Option & R after the chime.
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May 7, 2014 5:47 AM in response to andyBall_ukby SilverSkyRat,BTW andy & benwiggy, I was composing my reply whilst there were no ones existing, I'm not referrng to either of you so no offence meant; I just didn't know if there were better ways
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May 7, 2014 5:55 AM in response to FroggieGardnerby SilverSkyRat,Froggie, see my above on how to make the boot disk, the "stick" you may know as any flash drive. If you have the "Install OS X Mavericks.app" on another mac already (yours?) substitute the DVD copy you made for where it is on your hard disk, the make will be quicker that way.
Also, the "Install OS X Mavericks.app" is 5.3GB, so you will have needed a dual layer DVD to copy it successfully I think. All in all, easier to make the boot disk on your computer.
Message was edited by: SilverSkyRat: extra info
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May 7, 2014 5:51 AM in response to SilverSkyRatby FroggieGardner,Sorry for late response,
I tried the way you said but it was saying command not found
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May 7, 2014 5:54 AM in response to FroggieGardnerby SilverSkyRat,can you copy/paste the command you typed?
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May 7, 2014 5:56 AM in response to SilverSkyRatby FroggieGardner,ls -al /Volumes and there is no volume name so I just wrote mavericks
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May 7, 2014 6:10 AM in response to FroggieGardnerby SilverSkyRat,If you go back into Disk Utility, with the DVD inserted, it should appear on the left have side. It should list the DVD drive itself, and then a volume name directly underneath it; what does that say?
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May 7, 2014 6:14 AM in response to SilverSkyRatby FroggieGardner,It only states a Security Update now
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