FroggieGardner

Q: reinstalling mavericks

I have been given a macbook pro (i have no idea of the year, make, model or anything else to go on)

It has been completey wiped... I was then asked to put mavericks and various other different things on to it.

It comes up with four options:

     - Disk Utility

     - Restore from Time Machine Backup

     - Reinstall OS X (picture of a mountain lion)

     - Get help online

 

The macbook didnt have the mountain lion OS X put on there to begin with and when i try to click the restore button - it states that it is damaged.

 

I tried downloading mavericks, mountain lion and lion, putting them all onto disks and putting them into the laptop but that cant seem to find anything.

 

The Time machine isnt working either

 

What else can I do ?

Posted on May 7, 2014 4:27 AM

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Q: reinstalling mavericks

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  • by andyBall_uk,

    andyBall_uk andyBall_uk May 7, 2014 5:29 AM in response to FroggieGardner
    Level 7 (20,495 points)
    May 7, 2014 5:29 AM in response to FroggieGardner

    What happens when you choose 'Reinstall OS X' ?.

    MacBook Pro: How to find the serial number

     

    How to identify MacBook Pro models

  • by FroggieGardner,

    FroggieGardner FroggieGardner May 7, 2014 5:32 AM in response to andyBall_uk
    Level 1 (0 points)
    May 7, 2014 5:32 AM in response to andyBall_uk

    It says  "This copy of the Install OS X Mountain Lion application is damaged, and can't be used to install OS X"

  • by benwiggy,

    benwiggy benwiggy May 7, 2014 5:35 AM in response to FroggieGardner
    Level 4 (1,430 points)
    Mac OS X
    May 7, 2014 5:35 AM in response to FroggieGardner

    It sounds like the hard drive is damaged. The "four options" you see are from the Recover Partition, which is either a separate bit of the hard drive, or within the firmware of the Mac itself if the hard drive is broken.

     

    When you say "putting OS X onto disks and putting them into the laptop", what exactly do you mean? Did you make an installer boot disk for the OS?

     

    Have you got an external drive that you can connect to the Mac and install the OS onto? You can do that from the "four options" Recovery menu, but just select another disk. If that works, then you know it's the internal drive that's knackered.

     

    The good news is that if it can run Mountain Lion, then it can run Mavericks. It would be worth your while getting a new hard drive (may be an SSD!) and replacing the internal drive with that.

  • by SilverSkyRat,

    SilverSkyRat SilverSkyRat May 7, 2014 5:39 AM in response to FroggieGardner
    Level 3 (548 points)
    May 7, 2014 5:39 AM in response to FroggieGardner

    In the absence of better ideas:

     

    Get an 8GB (minimum) USB stick

    Insert the stick. Go into Disk Utility and erase the stick, leaving the Volume name as Untitled

    If you have the "Install OS X Mavericks.app" on a DVD (as you suggest), insert the DVD

    Exit Disk Utility; you should have a menu at the top of the screen. Choose Utilities > Terminal

    type ls -al /Volumes and note the volume name of the DVD that has Install OS X Mavericks.app on it

    Use the following command to make a bootable OS X Mavericks Installer on the USB stick:

    (Note: assumes Install OS X Mavericks.app is in the root of the DVD and the following text in bold is all on one line)

    /Volumes/<Volume name of DVD>/Install\ OS\ X\ Mavericks.app/Contents/Resources/createinstallmedia --volume /Volumes/Untitled --applicationpath /Volumes/<Volume name of DVD>/Install\ OS\ X\ Mavericks.app --nointeraction

    (Note: the <> are not to be typed, they indicate information to be provided by you)

    Wait a long time for the creation to finish. When it does, restart the mac. If does not automatically go into the install of Mavericks, restart again, holding down the option key until you see a selection of disks to choose from. Click the disk called Install OS X Mavericks and it should be off and running from there.

     

    Hassles or results, please reply back

  • by FroggieGardner,

    FroggieGardner FroggieGardner May 7, 2014 5:40 AM in response to benwiggy
    Level 1 (0 points)
    May 7, 2014 5:40 AM in response to benwiggy

    I downloaded mavericks onto my computer, loaded it onto a disk then tried loading it onto the laptop.

     

    I cant find an Installer boot disk - the laptop isnt mine, it was my bosses who got it from his colleague, so trying to find things is a mission itself.

     

    I have no clue if it has an external drive if i'm honest.

  • by andyBall_uk,

    andyBall_uk andyBall_uk May 7, 2014 5:40 AM in response to FroggieGardner
    Level 7 (20,495 points)
    May 7, 2014 5:40 AM in response to FroggieGardner

    If possible, start in Internet Recovery, by holding Command Option & R after the chime.

     

    OS X: About OS X Recovery

  • by SilverSkyRat,

    SilverSkyRat SilverSkyRat May 7, 2014 5:47 AM in response to andyBall_uk
    Level 3 (548 points)
    May 7, 2014 5:47 AM in response to andyBall_uk

    BTW andy & benwiggy, I was composing my reply whilst there were no ones existing, I'm not referrng to either of you so no offence meant; I just didn't know if there were better ways

  • by SilverSkyRat,

    SilverSkyRat SilverSkyRat May 7, 2014 5:55 AM in response to FroggieGardner
    Level 3 (548 points)
    May 7, 2014 5:55 AM in response to FroggieGardner

    Froggie, see my above on how to make the boot disk, the "stick" you may know as any flash drive. If you have the "Install OS X  Mavericks.app" on another mac already (yours?) substitute the DVD copy you made for where it is on your hard disk, the make will be quicker that way.

     

    Also, the "Install OS X Mavericks.app" is 5.3GB, so you will have needed a dual layer DVD to copy it successfully I think. All in all, easier to make the boot disk on your computer.

     

    Message was edited by: SilverSkyRat: extra info

  • by FroggieGardner,

    FroggieGardner FroggieGardner May 7, 2014 5:51 AM in response to SilverSkyRat
    Level 1 (0 points)
    May 7, 2014 5:51 AM in response to SilverSkyRat

    Sorry for late response,

    I tried the way you said but it was saying command not found

  • by SilverSkyRat,

    SilverSkyRat SilverSkyRat May 7, 2014 5:54 AM in response to FroggieGardner
    Level 3 (548 points)
    May 7, 2014 5:54 AM in response to FroggieGardner

    can you copy/paste the command you typed?

  • by FroggieGardner,

    FroggieGardner FroggieGardner May 7, 2014 5:56 AM in response to SilverSkyRat
    Level 1 (0 points)
    May 7, 2014 5:56 AM in response to SilverSkyRat

    ls -al /Volumes and there is no volume name so I just wrote mavericks

  • by SilverSkyRat,

    SilverSkyRat SilverSkyRat May 7, 2014 6:10 AM in response to FroggieGardner
    Level 3 (548 points)
    May 7, 2014 6:10 AM in response to FroggieGardner

    If you go back into Disk Utility, with the DVD inserted, it should appear on the left have side. It should list the DVD drive itself, and then a volume name directly underneath it; what does that say?

  • by FroggieGardner,

    FroggieGardner FroggieGardner May 7, 2014 6:14 AM in response to SilverSkyRat
    Level 1 (0 points)
    May 7, 2014 6:14 AM in response to SilverSkyRat

    It only states a Security Update now

  • by FroggieGardner,

    FroggieGardner FroggieGardner May 7, 2014 6:15 AM in response to SilverSkyRat
    Level 1 (0 points)
    May 7, 2014 6:15 AM in response to SilverSkyRat

    And Mac OS X Base System

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