PaciDani
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Q: HP Photosmart C4780 not being seen by my iMac

I just bought a new iMac 21.5" and it is installed with the latest OS X 10.9.2. I backed up my old Mac and migrated everything to my new iMac. Everything execpt for my HP software was moved over. When I connected my printer (HP Photosmart C4780) to my iMac using the USB port and went to printers and scanners it did not appear. I can't install with a disc because I no longer have the disc. I went to the hp website and followed the instructions but it only asks that I update the software on my Mac and it should appear. The software on my Mac is up to date and still no printer appears.

 

HOw do I install the software for this printer so that my iMac recognizes it?

iMac, OS X Mavericks (10.9.2)

Posted on May 7, 2014 6:35 PM

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PaciDani

Q: HP Photosmart C4780 not being seen by my iMac

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit May 7, 2014 7:22 PM in response to PaciDani
    Level 10 (122,086 points)
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    May 7, 2014 7:22 PM in response to PaciDani

    Try resetting the print system >  Mac OS X: How to reset the printing system

     

    v10.9.2 is up to date but did you click Software Update from your Apple menu  drop down menu just in case.

     

    There might be a printer update available.

     

     

     

    BTW, you can use the Image Capture app located in your Applications folder for scanning without the HP driver.

     

     

     

    Connect the scanner to your Mac whether Wi-Fi or USB.

     

    Click the very small black box bottom left side of the Image Capture window.

     

    You'll see this pop up menu:   Connecting this (device) opens:

     

    You can select a default app to scan (Image Capture) and select a folder from the Import To pop up menu on the right to save scanned files to.

     

    If you need help with the Image Capture software, click Help from the Image Capture menu bar.

     

    More help here >  Mac Basics: Using a scanner

     

     

     

    message edited by:  cs