HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

Learn about Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
Siberiankj

Q: Airplay won't change to mirror iMac from Extend Desktop

When I turn on Airplay I only get audio.  Black screen.  Airplay drop down menu shows extend desktop and won't change to mirror iMac.  I have restarted, verified/repaired permissions, checked for updates and reconnected everything.  Help! How can I get AirPlay to change back to mirror iMac?

iMac, OS X Mavericks (10.9.2)

Posted on Mar 1, 2014 8:35 AM

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Q: Airplay won't change to mirror iMac from Extend Desktop

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  • by senseijeff,

    senseijeff senseijeff May 5, 2014 8:02 AM in response to Siberiankj
    Level 1 (0 points)
    May 5, 2014 8:02 AM in response to Siberiankj

    I have removed all remanats of Splashtop Streamer. Including those plist files with the name in it.

     

    I'm still having the problem. Can't select Mirror iMac. Extend Desktop stays selected and a black screen on the ATV.

     

    I can play movies just fine within iTunes tho.

     

    Must be another type of program similar to Spashtop... I do have Pocket Cloud installed.

  • by moikanos,

    moikanos moikanos May 7, 2014 7:10 PM in response to Siberiankj
    Level 1 (0 points)
    May 7, 2014 7:10 PM in response to Siberiankj

    For users that never install Air Parrot  just go to Applications\Utilities\uninstall air display.app after reboot all back to normal.

     

    This worked 100% for me

  • by moikanos,

    moikanos moikanos May 7, 2014 7:11 PM in response to ApplePayne
    Level 1 (0 points)
    May 7, 2014 7:11 PM in response to ApplePayne

    For users without  Air Parrot  just go to Applications\Utilities\uninstall air display.app after reboot all back to normal.

  • by Chuck_K,

    Chuck_K Chuck_K May 8, 2014 6:13 AM in response to moikanos
    Level 1 (0 points)
    May 8, 2014 6:13 AM in response to moikanos

    Well I have downloaded the utility to remove AirParrott and I have checked the Applications\Utilities folder and I dont have an air display.app to uninstall.

     

    I still cant get it to come off of the extended desktop.


    Any suggestions?

  • by TWS1913,

    TWS1913 TWS1913 May 8, 2014 7:43 AM in response to Chuck_K
    Level 1 (0 points)
    May 8, 2014 7:43 AM in response to Chuck_K

    I have the same problem.  I do not have any of the third party apps mentioned in all the posts on this issue.  My iMac is mid-2011, and I had no problem mirroring the computer screen through Apple tv (third generation) to my big screen tv, until the 10.9.2 Merrick upgrade.  Apparently all is well if you have the latest iMac.  However, Apple does not appear to be in a hurry to support older iMacs even though they claim Airplay should work on mid-2011 iMacs.  Well Airplay did work well before the latest Merrick update, and Apple cannot avoid the blame since the issue involves only Apple hardware and software.  I sure hope Apple solves this problem with the next Merrick and/or Apple tv update.

  • by senseijeff,

    senseijeff senseijeff May 8, 2014 11:12 AM in response to TWS1913
    Level 1 (0 points)
    May 8, 2014 11:12 AM in response to TWS1913

    You're spot on....

  • by cjwitt,

    cjwitt cjwitt May 8, 2014 8:44 PM in response to senseijeff
    Level 1 (0 points)
    May 8, 2014 8:44 PM in response to senseijeff

    If you haven't run the Splashtop uninstaller included with the app download, I'd give that a try.

  • by Bojangly,

    Bojangly Bojangly May 10, 2014 4:59 PM in response to Siberiankj
    Level 1 (0 points)
    May 10, 2014 4:59 PM in response to Siberiankj

    I had AirParrot installed from a previous Mac that I migrated from.

     

    I uninstalled it using the utility here: http://support.airsquirrels.com/article.php?id=8

     

    After a reboot, it worked like a charm.

  • by anasfromauckland,

    anasfromauckland anasfromauckland May 24, 2014 10:08 PM in response to Siberiankj
    Level 1 (0 points)
    May 24, 2014 10:08 PM in response to Siberiankj

    Worked like a charm even though i never had Parrot before. i just did step 1 Remove all files and thats that.

     

    Cheers

  • by dominicanobavaro,

    dominicanobavaro dominicanobavaro Jul 5, 2014 3:22 PM in response to copythat23
    Level 1 (0 points)
    Jul 5, 2014 3:22 PM in response to copythat23

    Thank you copythat23. Your advice worked perfectly. If you are having problems mirroring to Apple TV just follow copythat23 instructions:

    Applications

    >Utilites

    >Uninstall Air Display

     

    Let your computer restart and that should be

  • by redboy82,

    redboy82 redboy82 Jul 9, 2014 1:37 PM in response to Siberiankj
    Level 1 (0 points)
    Jul 9, 2014 1:37 PM in response to Siberiankj

    To all those people that are still having trouble and have tried everything in the forum with no luck

    I HAVE A FIX FOR YOU TO TRY (TESTED 3 TIMES)

    iDisplay screen mirroring app was the fault for me

    I installed it but delete it straight away by removing it from application to recycle bin wrong move number 1

     

    I have also uninstalled it using CleanMyMac with no luck ( wrong move there number 2)

    all with restarts but it doesn't remove all files folders & drivers

     

    what needs to be done is use the uninstaller in the program

    download it again if necessary from www.getidisplay.com

    you DO NOT have to install it again

    just run the iDisplay.DMG file you downloaded from the website above

    click uninstall

    which will give you an error saying file is corrupt

    if this is the case

    this is what you need to do


    first which is REALLY IMPORTANT go to the location below first and change a setting or it wont work :-)

     

    system preferences

    security & privacy

    and change the setting at the bottom to ALLOW APPS FROM ANYWHERE

    doing this will allow total removal

    then run the iDisplay installer again which has the built in uninstaller you ran before

    click uninstaller and follow the prompts to remove it totally

    l have now uninstalled iDisplay without an error saying the uninstaller is corrupt

    followed by a restart

    now everything is working great again

    THATS IT, ALL DONE!!!!! enjoy your streaming

  • by redboy82,

    redboy82 redboy82 Jul 10, 2014 5:38 AM in response to R_Fern
    Level 1 (0 points)
    Jul 10, 2014 5:38 AM in response to R_Fern

    check my post page 3

  • by Gregor04,

    Gregor04 Gregor04 Jul 14, 2014 2:46 AM in response to Siberiankj
    Level 1 (0 points)
    Jul 14, 2014 2:46 AM in response to Siberiankj

    Splashtop was the culprit for me. Had moved app to trash but this did not remove all the files. Follow manual removal instructions from link below.

    IMPORTANT - instruction no.5 refers to "System Library NOT "library".

     

    https://support-splashtoppersonal.splashtop.com/entries/23968158-Unable-to-unins tall-or-update-Splashtop-Streamer

  • by FAV64,

    FAV64 FAV64 Jul 14, 2014 9:13 AM in response to copythat23
    Level 1 (0 points)
    Jul 14, 2014 9:13 AM in response to copythat23

    Thank you for the tip. It now works BEAUTIFULLY !!!!!

  • by puresonicpro,

    puresonicpro puresonicpro Jul 14, 2014 9:20 PM in response to FAV64
    Level 1 (0 points)
    Jul 14, 2014 9:20 PM in response to FAV64

    Same problems as everyone else. I don't have any of those 3rd party apps either. Still went ahead and tried the AirParrot uninstaller, didn't work either. iTunes will stream movies to Apple TV, but other than that it's just a black screen and audio.

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