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Helpful answers
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May 8, 2014 12:17 PM in response to LEC2by alex_h1,Hello LEC2,
Thanks for using Apple Support Communities.
I would first check to make sure that your sound options for your alert tones is set correctly. Please look at the following link for more information:
http://help.apple.com/iphone/7/#/iph3dd62d95
If that doesn't resolve the issue, also take a look at this link:
iOS: Understanding sounds, ringtones, and alerts
http://support.apple.com/kb/HT5800
Take care,
Alex H.
