HT201363: About Apple ID security questions
Learn about About Apple ID security questions
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Helpful answers
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May 8, 2014 1:28 PM in response to yenbaoby jason269,Hello, yenbao.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H.
