HT204394: iWork for iCloud beta: Frequently Asked Questions

Learn about iWork for iCloud beta: Frequently Asked Questions

aFandrich

Level 1 (0 points)

Q: The Documents I update on my iMac are 'waiting' to upload to iCloud, and are not being updated on my iOS devices. What's it waiting for?

The Documents I update on my iMac are 'waiting' to upload to iCloud, and are not being updated on my iOS devices. What's it waiting for?

iMac, OS X Mavericks (10.9.2)

Posted on May 1, 2014 4:14 PM

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Q: The Documents I update on my iMac are 'waiting' to upload to iCloud, and are not being updated on my iOS devices. What's it ... more

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by randers4,

randers4 May 1, 2014 5:14 PM in response to aFandrich
Level 9 (62,845 points)

May 1, 2014 5:14 PM in response to aFandrich

You may need to reset the iCloud documents & data service, as explained here: http://support.apple.com/kb/HT5824.
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by aFandrich,

aFandrich May 3, 2014 12:38 PM in response to randers4
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May 3, 2014 12:38 PM in response to randers4

Thanks for the feedback. However, this did not solve the problem. All of my files in iCloud on my iMac that I have updated recently (within the last month or so) are still 'waiting'. I have 1GB of storage available on my iCloud account - could that be affecting the sync?
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by eljayM,

eljayM May 3, 2014 2:37 PM in response to aFandrich
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May 3, 2014 2:37 PM in response to aFandrich

I have this problem too. After 45 minutes on the phone to an Apple tech I am no nearer solving it. The reset didnt work for me either, neither did uninstalling and reinstalling Pages.
Help please.
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by eljayM,

eljayM May 5, 2014 11:32 AM in response to aFandrich
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May 5, 2014 11:32 AM in response to aFandrich

I solved this problem quite by chance by disconnecting pages from icloud. System preferences, icloud, documents & data, options, untick pages. I left it disconnected for a couple of hours then reconnected it, and after another 30minutes or so everything had synced.
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by aFandrich,

aFandrich May 8, 2014 5:05 PM in response to eljayM
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May 8, 2014 5:05 PM in response to eljayM

Negatory, didn't work. Any other suggestions?
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by eljayM,

eljayM May 9, 2014 8:37 AM in response to aFandrich
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May 9, 2014 8:37 AM in response to aFandrich

When I was on the phone to the Apple Tech they took me through a safe restart then deleting some files from the Library. Although this didn't work for me it might for you. However I am not competent enough to explain what to do. Maybe someone else can help on this.
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by aFandrich,

aFandrich May 14, 2014 2:46 PM in response to eljayM
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May 14, 2014 2:46 PM in response to eljayM

Are there any other suggestions out there?
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