Q: There is no EDGE or 3G logo on my iphone5 even I have turn it on. Cant connect to the internet but still works over wifi.

Cellular data is a carrier feature.  What did your phone carrier say when you contacted them about your issue?

Do you have a 4G or LTE symbol?

Try Settings>General>Reset>Reset Network Settings.

You will have to re-enter any wifi passwords.

If that doesn't get any symbols next to the provider's symbol, you need to contact them to ensure data is enabled for your account.

~Lyssa

"There is just no 3g or edge symbol beside the provider's symbol"

Yeah, I got that when you posted it the first time.

Do you have a 4G or LTE symbol next to the provider's symbol?

Do you pay to have cellular internet on your device? If not then you'll have to contact your carrier.

If you go to settings and tap on "cellular", do you see enable LTE/3G or something similar? Right under where you turn cellular data on/off.

frompeoria12 wrote:

 

If you go to settings and tap on "cellular", do you see enable LTE/3G or something similar? Right under where you turn cellular data on/off.

Year old post...