HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
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Helpful answers
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May 8, 2014 9:53 PM in response to Hunty5745by Badceed,Are you using a screen protector on the phone? If so try cleaning it or removing it. If that area of the screen still isn't responding, then schedule an appointment at you local Apple Retial Store..
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May 9, 2014 12:44 AM in response to Hunty5745by modular747,Read the article that led you here!. If nothing in that article work, follow the advice in that article and contact Apple or an Apple authorized service provider