dwaynebishop

Q: iPad 2 keeps dropping wifi after iOS 7 update

Why does my iPad 2 keep dropping wifi connection and even forgets wifi connection after iOS 7 update?

iPad 2, iOS 7.0.2

Posted on Oct 4, 2013 10:55 AM

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Q: iPad 2 keeps dropping wifi after iOS 7 update

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  • by Mohd Sulaiman,

    Mohd Sulaiman Mohd Sulaiman Apr 2, 2014 1:13 AM in response to gloede99
    Level 1 (0 points)
    Apr 2, 2014 1:13 AM in response to gloede99

    Hi there

     

    I updated my ipad2 in the middle of march for the ios7.1

     

    To my disappointment, the wifi is dead.

     

    I have to be right next to the router to get a weak signal, 1 or 2 bars maximum. Physical distance of 30cm or less. Anything more and it will be disconnected.

     

    I have tried the suggested solutions in this thread but to no success.

     

    Pls somebody help.

     

    Going back to Apple Care is not an option. I think they are just out to sell you their refurb set at exhorbitant price.

  • by gloede99,

    gloede99 gloede99 Apr 2, 2014 6:38 AM in response to Mohd Sulaiman
    Level 1 (1 points)
    Apr 2, 2014 6:38 AM in response to Mohd Sulaiman

    I have had people have sucess by doing this.  Stop by your local Apple store.  One person was able to demonstrate the issue right in the store by showing them that their device is only connecting at the 5 Ghz range(the Apple employee at the store verified this on the store's wireless router).  I also heard that another person actually brought their wireless router into the store and showed them that it would not connect (remember the problem is that you cannot get a DHCP address from your wireless router because of low signal strength.  Finally what you could always do is to replace your wireless router with a dual band router that has the 5Ghz channel(s) as a last resort (I feel that the customer should not have to do that, but it is a path).  Also have seen that since 4/2012 Apple is aware of this issue:  http://9to5mac.com/2012/04/04/apple-investigating-new-ipad-wifi-issues-tells-app lecare-to-replace-affected-units/

  • by Mohd Sulaiman,

    Mohd Sulaiman Mohd Sulaiman Apr 2, 2014 6:54 PM in response to gloede99
    Level 1 (0 points)
    Apr 2, 2014 6:54 PM in response to gloede99

    thanks for the reply, i will see if my busy schedule permits to visit the Apple Care store and will post the outcome either way money needs to be spend somehow ...

  • by Ferguswryan1,

    Ferguswryan1 Ferguswryan1 Apr 6, 2014 4:54 AM in response to dwaynebishop
    Level 1 (0 points)
    Apr 6, 2014 4:54 AM in response to dwaynebishop

    This is ridiculous, so many people with the same problem after upgrading their software. Surely Apple have do something about this! Nobody seems to have a solution that works, help!!

  • by Jimi1976,

    Jimi1976 Jimi1976 Apr 6, 2014 6:20 AM in response to dwaynebishop
    Level 1 (0 points)
    Apr 6, 2014 6:20 AM in response to dwaynebishop

    I have noticed that the wifi is usually dropped when the connection is being taxed (downloading from Apple store, streaming YouTube or Netflix).

     

    Hey apple - what's up with this huh?

  • by DanielHughes,

    DanielHughes DanielHughes Apr 13, 2014 3:42 AM in response to dwaynebishop
    Level 1 (0 points)
    Apr 13, 2014 3:42 AM in response to dwaynebishop

    Same issue here, ipad 3 recently updated to 7.1 and have had connectivity issues, connection is fine. But speed VERY slow, set wap to separate 5ghz didn't fix it.

  • by donzz,

    donzz donzz Apr 29, 2014 3:27 PM in response to DSurber
    Level 1 (0 points)
    Apr 29, 2014 3:27 PM in response to DSurber

    This has fixed mine for the present time!

  • by ruez2,

    ruez2 ruez2 May 9, 2014 6:19 AM in response to dwaynebishop
    Level 1 (0 points)
    May 9, 2014 6:19 AM in response to dwaynebishop

    I've had this problem for a long time. Read through most of the thread and tried most of the suggestions.

     

    Then went to Settings>General>Bluetooth and turned off Bluetooth.

     

    Problem has gone away! Yippee!!!

  • by cjrrcjrr,

    cjrrcjrr cjrrcjrr May 16, 2014 4:14 PM in response to Benwinfield
    Level 1 (0 points)
    May 16, 2014 4:14 PM in response to Benwinfield

    I tried EVERYTHING....nothing worked! Total disappointment; however, sadly enough after reading a thread whereas someone recommended investing on a new router as a his permanent fix...I did...and alas...PROBLEM SOLVED!!! Still upset...needlessly expending money to fix a wifi issue from an evident update. Luckily we did not install the new update on my wife's Ipad and  she remained connected all throughout with our former router.

  • by cjrrcjrr,

    cjrrcjrr cjrrcjrr May 16, 2014 4:32 PM in response to dwaynebishop
    Level 1 (0 points)
    May 16, 2014 4:32 PM in response to dwaynebishop

    I tried EVERYTHING....nothing worked! Total disappointment; however, sadly enough after reading a thread whereas someone recommended investing on a new router as a his permanent fix...I did...and alas...PROBLEM SOLVED!!! Still upset...needlessly expending money to fix a wifi issue from an evident update. Luckily we did not install the new update on my wife's Ipad and  she remained connected all throughout with our former router.

  • by gloede99,

    gloede99 gloede99 May 16, 2014 4:35 PM in response to cjrrcjrr
    Level 1 (1 points)
    May 16, 2014 4:35 PM in response to cjrrcjrr

    I'm the one that actually discovered the actual issue and explained it to the product t development team at Apple. I worked the problem with them for 3 months  before they agreed to replace the ipad. Many models are affected including the iPhone 5. If you search 9to5mac Web page you'll find a screen capture of an internal memo that Apple has known of this issue sine 2012. My opinion is they don't want the public to know they have a serious issue and have no resolution.

  • by Dini04,

    Dini04 Dini04 May 19, 2014 1:44 AM in response to dwaynebishop
    Level 1 (0 points)
    May 19, 2014 1:44 AM in response to dwaynebishop

    Just use this trick. Go  to settimg. select wifi that you use now. forget it. Then reconnect again. After connect see the details. Look up for http proxy selecting AUTO. then look up the dns. Rewrite it to 8.8.8.8. Settle. Good Luck. It works on my Ipad 2 IOS 7.0.6.

  • by sydneydog22,

    sydneydog22 sydneydog22 May 21, 2014 11:12 AM in response to dwaynebishop
    Level 1 (0 points)
    May 21, 2014 11:12 AM in response to dwaynebishop

    My ipad 2 can't find any router anywhere.  Having to reset is a **** nuisance.

  • by sydneydog22,

    sydneydog22 sydneydog22 May 25, 2014 8:26 AM in response to sydneydog22
    Level 1 (0 points)
    May 25, 2014 8:26 AM in response to sydneydog22

    Somebody said it before so I thought would give it a try. Lost wifi again this afternoon. Switched off the Bluetooth. Lo and behold wifi on again!

  • by kcovington1,

    kcovington1 kcovington1 Jul 23, 2014 4:52 PM in response to sydneydog22
    Level 1 (0 points)
    Jul 23, 2014 4:52 PM in response to sydneydog22

    same problem here. I finally reset my modem and that helped, but it only has wifi for a few minutes, then drops it, help Apple

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