HT201363: About Apple ID security questions

Learn about About Apple ID security questions
etrivitt

Q: security

I need help in resetting my security questions.

 

It doesn't give me the option to send a rescue email to my hopetrivitt@scsb.org email either.

 

I've had this account for a long time and I don't remember even answering these questions.

 

Please help!!!

 

Thank you!!!

 

etrivitt 

Posted on May 9, 2014 3:30 PM

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Q: security

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  • by Niel,

    Niel Niel May 9, 2014 3:32 PM in response to etrivitt
    Level 10 (314,274 points)
    Mac OS X
    May 9, 2014 3:32 PM in response to etrivitt

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


    (106433)