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Helpful answers
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May 13, 2014 6:20 AM in response to Stephenr96by sterling r,Hey there stephenr96,
It sounds like you are unable to charge your iPad. I would use these steps from the following article to help resolve the issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
- Inspect the connector at the bottom of the phone:
- Make sure that there are no bent pins in the connector.
- Make sure that the connector is free from debris.
- If there are bent pins or debris, please contact Apple Support.
- Otherwise, continue troubleshooting.
- Make sure that the outlet you're using works.
- Make sure that the Apple USB cable and Apple USB power adapter work.
- Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
- If the device still exhibits an issue, try turning your device off and then on again while connected to power.
- If the issue is persists, please contact Apple Support.
The article title mentions the iPhone and the iPod Touch, but the steps are relevant for the iPad as well.
Thank you for using Apple Support Communities.
All the best,
Sterling
- Inspect the connector at the bottom of the phone:
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May 13, 2014 6:32 AM in response to Stephenr96by Texas Mac Man,Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain
http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
Poor battery life after installing iOS 7.1? Try these simple tips
http://www.zdnet.com/poor-battery-life-after-installing-ios-7-1-try-these-simple -tips-7000027348/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom
