Q: Mavericks and Outlook - repeated download of same emails
Since my Mavericks upgrade my outlook 2011 download duplicate emails that have already been received. I rebuilt my identity database and it did not help. I am on Outlook 14.3.8 (Outlook 2011). Does anyone know how to either fix this issue permanently or roll back the Mavericks upgrade?
iMac, OS X Mavericks (10.9)
Posted on Oct 30, 2013 7:13 AM
Hello,
I have duplicate emails in Outlook since Mavericks install. Exiting the sleep mode (or exiting the screensaver) I found many time-out errors and Outlook re-downloaded every mails stored on the server.
I found a solution:
1 - Display information of "Microsoft Outlook.app" (located into the folder Applications/Microsoft Office 2011/Microsoft Outlook.app. (Select the Microsoft Outlook.app "file" into the Finder and press Command+I)
2 - Check the box Disable/Prevent App Nap (On my french version "Empêcher App Nap")
Because I am not sure that Office 2011 manages App Nap, I disabled App Nap also for Word, Excel and PowerPoint.
I hope this workaround will work for you as well as it works for me!
Posted on Nov 3, 2013 12:22 PM