Richs79

Q: iOS 7 forgot restrictions passcode

I have updated to iOS 7.  My location services have been disabled and findmyiphone is turned on but with restricted access.  However I have forgotten my restrictions pass code so am unable to turn on location services.  If I try and restore iphone via iTunes it tells me I have to turn off findmyiphone first.  But I can't do this because I have forgotten this restriction passcode.

 

Totally stuck now.  Seems there is no way to reset my phone.

 

Any ideas?

iPhone 5, iOS 7

Posted on Sep 18, 2013 4:16 PM

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Q: iOS 7 forgot restrictions passcode

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  • by batbyz,

    batbyz batbyz Apr 20, 2014 5:12 PM in response to Beckclan
    Level 1 (8 points)
    iPhone
    Apr 20, 2014 5:12 PM in response to Beckclan

    FYI-the iBackUpBot recovery strategy outlined by gilsonmelo and MillValleyiMacG5 still works on iOS 7.1 and an iPhone 5s.  So, some summary notes:  We did all the following to ensure success:

     

    1. Bought iBackUpBot.
    2. Edited springboard.plist and restrictedpassword.plist both as described in this thread.  Make sure to make all three changes to the springboard file.  Files located at System Files\HomeDomain\Library\Preferences
    3. Did a DFU factory restore on the iPhone (Google it).
    4. Using iTunes, restored the now new iPhone using the most recent iBackUpBot-edited iPhone backup.
    5. As soon as the phone was restored we switched the phone to Airplane mode (seems some here had problems with iCloud undoing these changes).
    6. Then went into Restrictions using 1234.  Turned them off.
    7. Turned Restrictions back on entering a new PIN code.
    8. Took the phone out of Airplane mode.

     

    Works!

  • by Northernliving,

    Northernliving Northernliving May 11, 2014 4:18 PM in response to batbyz
    Level 1 (0 points)
    May 11, 2014 4:18 PM in response to batbyz

    I had the same problem - my restrictions passcode was "lost."  I've used the same unlock key for 5 years, but after the upgrade to iOS 7, it was "lost."  Well, I was ready to use iBackUpBot (thanks, BTW, for all the instructions here), but then I found iPhoneBackUpExtractor at http://www.iphonebackupextractor.com/ that will let you reset the passcode to 1234 OR tell you what the passcode is.  It costs $25 for the version of the "free program" that will let you change or identify the passcode, but it had me unlocked with the correct passcode in about 5 minutes.  Well worth the $25, but I'm totally annoyed at Apple for the problem.  iOS 7 was a real downgrade, IMO.

  • by myurkus,

    myurkus myurkus May 11, 2014 10:23 PM in response to Richs79
    Level 1 (4 points)
    May 11, 2014 10:23 PM in response to Richs79

    I have been subscribed to this thread for a while now, even though I have long since fixed my phone (thanks! ...I guess I am too lazy to turn notifications off for this thread   ...)

     

    But I have two points/questions since this thread is now so old and long:

     

    1) Has anyone figured out yet what is causing the password to reset itself? (I also [i]know[/i] that is what happened to me-but I have not reproduced the problem for months now...)

     

    2) Having this fix is great and all, but what is to keep every high school student and thief on the planet from finding this thread and using it nefariously to crack their iPhones? Doesn't the ability to do this in the first place constitute a breach of security on Apple's part?

     

    Thanks still for the fix; I am sorry to bring this up and possibly hinder people who legitimately need to get into their phones...

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch May 12, 2014 6:05 AM in response to myurkus
    Level 8 (38,076 points)
    Mac OS X
    May 12, 2014 6:05 AM in response to myurkus

    myurkus wrote:

     

    1) Has anyone figured out yet what is causing the password to reset itself? (I also [i]know[/i] that is what happened to me-but I have not reproduced the problem for months now...)

     

     

    As it never happened to me in 7 years of iPhone use I can think of 2 explanations. The first is simply forgetfulness; you set restrictions 3 years ago and have no recollection of it.

     

    The other is that restrictions were set by a security profile installed by a corporate IT administrator as a requirement to access corporate MS Exchange email.

     

     

    2) Having this fix is great and all, but what is to keep every high school student and thief on the planet from finding this thread and using it nefariously to crack their iPhones? Doesn't the ability to do this in the first place constitute a breach of security on Apple's part?

    Yes, that's a real problem that Apple has tried to tighten up with each new release. It should not be possible to bypass Restrictions without wiping the phone.

  • by Northernliving,

    Northernliving Northernliving May 13, 2014 3:18 PM in response to Lawrence Finch
    Level 1 (0 points)
    May 13, 2014 3:18 PM in response to Lawrence Finch

    As it never happened to me in 7 years of iPhone use I can think of 2 explanations. The first is simply forgetfulness; you set restrictions 3 years ago and have no recollection of it.

     

    The other is that restrictions were set by a security profile installed by a corporate IT administrator as a requirement to access corporate MS Exchange email.

    Neither happened to me.  I was at home all weekend.  One minute I had no restrictions set, the next I did.  This was on an iPad.  I have an iPhone too - no problems there (yet!).  I just upgraded to iOS7 on both (wish I could go back to iOS6 on both).  Wifi is totally screwed up.

     

     

    2) Having this fix is great and all, but what is to keep every high school student and thief on the planet from finding this thread and using it nefariously to crack their iPhones? Doesn't the ability to do this in the first place constitute a breach of security on Apple's part?

     

    Yes, that's a real problem that Apple has tried to tighten up with each new release. It should not be possible to bypass Restrictions without wiping the phone.

     

     

    Teach your kids/teens right from wrong - that's the only real way to protect them from the crud that's in this world.  As for crooks!?  I think you need your unlock passcode in order to create the backup that you would need to get the restrictions or unlock passcode.  Apple seems to have blocked that one.

     

    -North

  • by Patrat1,

    Patrat1 Patrat1 May 15, 2014 4:11 AM in response to Richs79
    Level 1 (0 points)
    May 15, 2014 4:11 AM in response to Richs79

    I have been unable to guess my password for almost a year, I can not reset my ipad because I will loose my work and have tried 150 times to get it

  • by 4Derson,

    4Derson 4Derson May 15, 2014 12:19 PM in response to Patrat1
    Level 1 (0 points)
    May 15, 2014 12:19 PM in response to Patrat1

    I have had posts deleted from this forum way too many times... Posts above here point to software that decrypts backups, allows you to change the restrictions password, and even decrypts the password for you.  There is at least one other website out there that can decrypt the code also, but Apple moderators closely watch this forum and delete all posts with links like that.

  • by 4Derson,

    4Derson 4Derson May 15, 2014 1:04 PM in response to 4Derson
    Level 1 (0 points)
    May 15, 2014 1:04 PM in response to 4Derson

    While paying $25 is the easiest way, searching for ios7hash will also lead you to another solution.

  • by Northernliving,

    Northernliving Northernliving May 15, 2014 6:20 PM in response to Richs79
    Level 1 (0 points)
    May 15, 2014 6:20 PM in response to Richs79

    Yes, looks like they have deleted a few of my posts.  Makes me want to ditch all of my apple products for android since they created the problem that we are all trying to solve.

  • by Leatherback,

    Leatherback Leatherback May 18, 2014 10:24 PM in response to Richs79
    Level 1 (0 points)
    May 18, 2014 10:24 PM in response to Richs79

    I don't even know mine because I don't have an Iphone

  • by xJasonxT,

    xJasonxT xJasonxT May 21, 2014 7:51 PM in response to StephRi0s
    Level 1 (0 points)
    May 21, 2014 7:51 PM in response to StephRi0s

    Does the steps you gave also apply for IPod Touch because i tried it for my ipod but my ipod wont be erased, it says

                      " Pending: Erase iPod

    This ipod will we erased when it connects to the internet "

     

    but i have been waiting for ever and my ipod is connected to the internet, why wont it work?

    please help if you can

  • by batbyz,

    batbyz batbyz May 22, 2014 2:56 PM in response to xJasonxT
    Level 1 (8 points)
    iPhone
    May 22, 2014 2:56 PM in response to xJasonxT

    Sure it should they all are running iOS 7.1.  Since you are erasing it there is no harm in starting over.  Power it down and try again.  There are only so many options you have at this point.  Try to start over and put it in DFU mode again...

  • by gentr1016,

    gentr1016 gentr1016 May 27, 2014 8:10 AM in response to 4Derson
    Level 1 (0 points)
    May 27, 2014 8:10 AM in response to 4Derson

    FYI..I just did this and it worked for me! So easy! Thanks!!

  • by Nicgardner3,

    Nicgardner3 Nicgardner3 May 29, 2014 11:51 PM in response to Richs79
    Level 1 (0 points)
    May 29, 2014 11:51 PM in response to Richs79

    I am so desperate to get this fixed!  I can't erase all of my work and information!!  My ipad has a passcode lock on the front screen, and i forgot it.  I have never backed up the ipad or synced it to any computer. 

     

    I have dowloaded iBackupbot, have my ipad connected. If I am reading all the posts and instructions correctly, I should now go to Itunes and backup the ipad.  When I connect to itunes and try to backup it tells me the passcode has to be entered 1st.  well... thats the problem. I don't remember it!  I see there is a backup button on Ibackupbot.  Am I suppose to back up from there?  I am lost!  I see the information I am suppose to copy from the directions and replace when the time comes to it, but i don't know how to back the information up in the first place, so i can change the codes in backup inside ibackupbot.  Could someone please help me figure this out, before I go crazy.  If you don't mind walk me thru the steps of getting the information backed up the first time, and then when I am in ibackup bot and looking at the Ipad information, which little information branch do I click on to input those codes from the previous posters?


    Thanks so much in advance!

  • by JohnnyW2001,

    JohnnyW2001 JohnnyW2001 May 30, 2014 5:03 AM in response to Nicgardner3
    Level 1 (0 points)
    May 30, 2014 5:03 AM in response to Nicgardner3
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