Carsten.Roth

Q: MacBook Air no audio output device found ???????? *please help*

Dear all,

since yesterday my Mac Book Air can not find audio output device anymore, so no sound.

Its actually strange because i was running the Hardware Test (Boot + D and so on) but it does not show any failure or problem.

Could you please help me? Anybody has any idea?

Thank you
Carsten

MacBook Air, Mac OS X (10.5), Macbook AIr

Posted on Oct 2, 2008 4:29 AM

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Q: MacBook Air no audio output device found ???????? *please help*

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  • by nothstar,

    nothstar nothstar Aug 11, 2013 10:59 AM in response to rynelandt
    Level 1 (0 points)
    Aug 11, 2013 10:59 AM in response to rynelandt

    Yes, unlikely as it semed, this solved this problem on a 2007 (I bought it because they last a long time) imac. I cannot be absolutely certain of the trigger which caused the loss of sound output but the problem certainly arose at about the time I upgraded the operating system to Mountain Lion.  Internal speakers continued to work ok.

     

    I used headphones and for what is worth I plugged and unplugged them a couple of times and then (this seemed to be the important bit) adjusted the volume in the system preferences and the sound returned after what has been several weeks without use of a Bose speaker system.

     

    Thankyou rynelandt.

  • by jcrg,

    jcrg jcrg Sep 15, 2013 2:14 PM in response to Joe Holt
    Level 1 (0 points)
    Sep 15, 2013 2:14 PM in response to Joe Holt

    Joe Holt solution solved my audio problem. Probably when I installed a new battery I moved the audio cable connectors.

     

    Many thanks for your perfect explanation and pictures.

     

     

  • by civix74,

    civix74 civix74 Sep 30, 2013 7:29 AM in response to Carsten.Roth
    Level 1 (0 points)
    Sep 30, 2013 7:29 AM in response to Carsten.Roth

    Fixed!

     

    I first tried every solution in this thread, with no success. I reset the PRAM, fixed file permissions (disk utility), rebooted multiple times, plugged in USB-headset, plugged in minijack, and even tried to install the latest combo update (which for some reason fails). The sound device was missing also when i booted into safe mode.

     

    However, I did manage to fix the problem by booting into recovery mode (hold cmd+r while booting), and then simply reinstalling OS X. This doesn't erase or change any user content, so everything will be just as before when the installation is finished. (But as always - do have a backup just in case!) It just reinstalls the system files. And, the sound device problem was fixed. Yay!

  • by ShawnCS,

    ShawnCS ShawnCS Dec 16, 2013 9:06 PM in response to kendallfromaustin
    Level 1 (0 points)
    Dec 16, 2013 9:06 PM in response to kendallfromaustin

    Yes!  1000 times yes!  Apple told me I was going to need a new logic board but that sounded like a heap.  If you have the problem with the greyed out volume and no inputs, don't pay Apple a dime until you try the trick in this video.  Just move the audio cable from under the battery to the top of the battery.  Pure effin magic.

  • by Scott Svenska,

    Scott Svenska Scott Svenska Jan 12, 2014 5:03 PM in response to Carsten.Roth
    Level 1 (0 points)
    Jan 12, 2014 5:03 PM in response to Carsten.Roth

    Exactly the same to me. No sound, no source. 1st gen MBA, 80 GB.

     

    I tried everything. The SMC. Reinstallation of SL, plugging and unplugging headphones, deleting plist, repair permissions, toying with settings, zap PRAM. Nada. Nothing.

     

    I suspect it's the cable, probably because of overheating placement under the battery, poor design with folding ribbon cable.

     

    Then the hinge broke... Apple is no longer standing behind that problem.

    I've stood behind Apple since day one. I have a bushel basket of their products. 

     

    We are all getting rotten Apples!!!!

  • by Spray Guy,

    Spray Guy Spray Guy Feb 14, 2014 7:04 AM in response to Carsten.Roth
    Level 1 (0 points)
    Feb 14, 2014 7:04 AM in response to Carsten.Roth

    I had the same problem no sound I tried resetting holding command option and P,R it would work for an hour then be gone again.

    Then I tried holding command and D down while I restarted my computer the whole way through the restart and shazam it worked and I still have the sound for a full day now.

    Fingers Crossed

  • by LiatMGat,

    LiatMGat LiatMGat Mar 11, 2014 6:09 PM in response to RiazBudree
    Level 1 (0 points)
    Mar 11, 2014 6:09 PM in response to RiazBudree

    This fixed my problem too! Thank you. I just went to System Preferences > Sound, clicked "output," and selected "headphones" (while wearing my headphones.

  • by Paula Hunts,

    Paula Hunts Paula Hunts Mar 30, 2014 6:26 AM in response to Carsten.Roth
    Level 1 (0 points)
    Mar 30, 2014 6:26 AM in response to Carsten.Roth

    Headphones in and out and in and out. Do this until you see in system Preferences / Sound that Digital Output changes to Internal Speakers.

    Such an old problem, but stil existing in the latest OS X releases.

    (And I hate the situation when I really need my internal speakers and there is no headphones around me to be found)

  • by Danlowe2014,

    Danlowe2014 Danlowe2014 Apr 9, 2014 11:12 PM in response to Carsten.Roth
    Level 1 (0 points)
    Apr 9, 2014 11:12 PM in response to Carsten.Roth

    Civix74 was right. I spent 2 hours reinstall OS X last night. After it was done, my mba restarted twice still no speaker. I gave up, went to bed. This morning when I turned on my mba the magical chime came with the boot screen! I turned it off during lunch, and turned it on again. Again the heavenly chime came out from the speaker. It's fixed! Halleluya!

  • by nvictoria87,

    nvictoria87 nvictoria87 Apr 11, 2014 1:36 AM in response to Carsten.Roth
    Level 1 (0 points)
    Apr 11, 2014 1:36 AM in response to Carsten.Roth

    I'm having the same problem, tried the PRAM reset but that just seems to be a temporary fix, so i ended up taking it to the genius bar and getting the logic board replaced. Then a month later to the date, it started happening again. So now i'm at a loss of what to do.

  • by Paula Hunts,

    Paula Hunts Paula Hunts Apr 11, 2014 2:31 AM in response to nvictoria87
    Level 1 (0 points)
    Apr 11, 2014 2:31 AM in response to nvictoria87

    Plug some normal headphones in and out again, repeat until you see the 'Internal Speakers' entry showing up again in 'System Preferences / Output'

    There is no other fix available.

  • by criddlenation,

    criddlenation criddlenation May 14, 2014 1:26 AM in response to kendallfromaustin
    Level 1 (0 points)
    May 14, 2014 1:26 AM in response to kendallfromaustin

    I started experiencing the "No audio output device" issue out of the blue about a week ago and had not made any OS upgrades, installed new programs or damaged my MBA in any way. I tried all the other recommendations listed but they all failed after a few moments and I was soundless again. Changing the placement of the audio cable as outlined in this video worked perfectly and I have not had further issues.

     

    I will update if the issue reemerges.

  • by nvictoria87,

    nvictoria87 nvictoria87 May 14, 2014 1:02 PM in response to Carsten.Roth
    Level 1 (0 points)
    May 14, 2014 1:02 PM in response to Carsten.Roth

    Took my macbook to the apple store a few times with this issue, first had the logic board replaced, then the flex cable, third time i took it for repair they replaced the I/O board. The sound seems to be back now and havent had any issues since.

  • by criddlenation,

    criddlenation criddlenation May 15, 2014 4:52 PM in response to criddlenation
    Level 1 (0 points)
    May 15, 2014 4:52 PM in response to criddlenation

    Re-routing the audio cable fix held for about 3 days, but sadly, my MBA is out of sound once again.

  • by Danlowe2014,

    Danlowe2014 Danlowe2014 May 16, 2014 10:55 PM in response to nvictoria87
    Level 1 (0 points)
    May 16, 2014 10:55 PM in response to nvictoria87

    May I know how much did it cost to replace the I/O board? Thanks.

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