HT4044: About LCD display pixel anomalies for Apple products released in 2010 and later

Learn about About LCD display pixel anomalies for Apple products released in 2010 and later
TerrellPDX

Q: Red and green square dots?

I only have problems with randomly appearing red or green squares when I launch iPhoto and occasionally when watching video.  A reboot usually fixes it until I launch iPhoto again. Anyone else see this happening?

iMac (27-inch Mid 2010), iOS 5.1

Posted on Apr 10, 2012 3:39 PM

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Q: Red and green square dots?

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  • by joshwardell,

    joshwardell joshwardell Apr 10, 2014 5:52 AM in response to TerrellPDX
    Level 1 (0 points)
    Apr 10, 2014 5:52 AM in response to TerrellPDX

    Things have really taken a turn to the worse for me. I had been surviving for moths with quartz extreme disabled, seeing a hard crash less than once per week. But in the last two weeks, I've had hard crashes at least once per day. It is almost guaranteed to occur with my usual morning routine, waking the display, opening safari, and about a 25% into the first web page loading. Never before that point. I can open chrome and browse around a bit, then switch to safari and it locks up at the same point. I'm pretty convinced that apple is making some way of 2-way communication with the graphics card in its own software, and when it doesn't hear back things freeze. Of course the system will sometimes freeze on its own too, with nothing running but finder.

     

    I'm very interested to hear back from Droid Alex and Dude to see if things are still working for them because intermittant solder connection is the only thing that makes sense to me.

  • by Citzo,

    Citzo Citzo Apr 10, 2014 7:29 AM in response to TerrellPDX
    Level 1 (4 points)
    Mac OS X
    Apr 10, 2014 7:29 AM in response to TerrellPDX

    I have several machines between home and office (new Mac Pro, iMac mid 2011, MacBook Pro mid 2010, iMac mid 2007) and I have this problem only on iMac mid 2011 since about 8-10 months after a Mavericks update.

    Today i decided to backup my system and reinstall it, so i cleaned my disk deleting unnecessary files amnd applications to reduce backup size.

     

    After this operation (deleting files and cleaning disk) the problem seems disappeared.

    May be it's to soon to say that it's solved but, al least, it seems to be a software problem.

     

    I hope this can help anyone.

  • by Droid Alex,

    Droid Alex Droid Alex Apr 10, 2014 8:01 AM in response to joshwardell
    Level 1 (0 points)
    Apr 10, 2014 8:01 AM in response to joshwardell

    Hi Josh, my iMac is currently on a ship towards Europe (moving there...) but I can confirm that absolutely no issues occurred until the 25th last month (the day when when my iMac was packed into the boxes for shipping).

    To inform you further about the regime or conditions of use since baking... I have not been especially careful or gentle with it. In other words, I have used my iMac as if it was new, shy of nothing, and everything worked as expected. No issues whatsoever.

     

    If my imac survives the shipping, i will update here... :)

  • by howardjohn808,

    howardjohn808 howardjohn808 Apr 10, 2014 12:18 PM in response to Citiboy
    Level 1 (0 points)
    Apr 10, 2014 12:18 PM in response to Citiboy

    Same here. A few weeks ago I changed energy saving to put my iMac to sleep instead of never sleeping and it's dissapeared.

  • by cmarshall,

    cmarshall cmarshall Apr 14, 2014 4:30 PM in response to howardjohn808
    Level 1 (0 points)
    Apr 14, 2014 4:30 PM in response to howardjohn808

    After reading this thread I took my 2010 27" iMac into a local store in Boulder, CO, the Mac Shack. They are an authorized Apple repair center. They determined that my graphics card was bad and replaced it. Part was $250, total cost was just over $400. Things have been working well since then.

     

    I am keeping my fingers crossed the problem doesn't reappear, as it seems to have for others on this forum.

  • by Citzo,

    Citzo Citzo Apr 30, 2014 2:56 AM in response to TerrellPDX
    Level 1 (4 points)
    Mac OS X
    Apr 30, 2014 2:56 AM in response to TerrellPDX

    Reinstalling everything, the problem returned so I tried this sequence:

     

    1

    Intel-based Macs: Resetting the System Management Controller (SMC)

    http://support.apple.com/kb/HT3964

     

    2

    Resetting NVRAM / PRAM

    http://support.apple.com/kb/HT1379

     

    THIS WORKED FOR ME!

  • by Robert Campbell4,

    Robert Campbell4 Robert Campbell4 May 5, 2014 12:05 AM in response to jack fox
    Level 1 (15 points)
    May 5, 2014 12:05 AM in response to jack fox

    Hey All,

     

    This started happening with my sons iMac11,1 with the 2.6Ghz i5 one week ago. By the third day it was freezing at the spinning gear and would only safeboot.

     

    His Seagate was part of the recall and was done two years ago (before AppleCare ran out).

     

    I'd been meaning to upgrade his system for about the same amount of time, but didn't get to it. The "the lines and blue squares with the gear freeze thingy" forced my hand.

     

    So I just finished with an i7 870 brain transplant and a 5750 video upgrade, and ... voilà- it's fixed!

     

    But I imagine everyone expected that. And yes, I'll get back if anything changes.

     

    But I don't think it will. Here's why- it sounds like everyone has had about the same luck for about every supposed fix. Whether it was hard drive, re-installs, etc, etc...

     

     

    "There is little to no common trail regarding this issue....

     

    jmf"

     

    Yeah... I'm not dead sure about that Jack- I think I did notice one. It's the one thing no one mentioned and that accounts for some of the most arcane of the Mac's weirdnesses I've seen over the last 25 years.

     

    Is my solution the only one? Nope. And a lot of people would see improvements if they blew the dust of their heat sink fins, did re-flows, or reset the SMC and PRAM. Because y'all know as well as I do that a lot of the video cards and hard drives are a bit "twitchy" to start with. Not to mention the RAM.

     

    So I knew that if I had to crack open the boy's iMac, I just may as well do the upgrades. They really don't cost that much when you realize your iMac will prolly be good for another 4-5 years. A modest expense now rather than a much bigger one with all the rest of the "off to college" expenses in a year.

     

    So does everyone want know why I had to open the kid's iMac?

     

    Simple.

     

    The battery needed to be changed.

     

    Hope it helps.

     

    Wamest Regards,

    Robert

  • by enyamed,

    enyamed enyamed May 8, 2014 6:21 AM in response to TerrellPDX
    Level 1 (0 points)
    May 8, 2014 6:21 AM in response to TerrellPDX

    Same problem here or should I say worse. My random dots span across dual monitors and take over both displays. The problem is worse in the mornings during a "cold" startup. Then seems to simmer down after the machine is warmed up, if you will. Almost like how a vehicle operates in the cold. Here is a picture of the issue in the worst state. A hard reboot is usually the only way to reduce the takeover, but the issue remains afterwards.photo.JPG

  • by Citzo,

    Citzo Citzo May 16, 2014 7:29 AM in response to TerrellPDX
    Level 1 (4 points)
    Mac OS X
    May 16, 2014 7:29 AM in response to TerrellPDX

    This is my third post about this problem, the last solutions worked only for a day but...

     

    Today I updated to Mavericks 10.9.3 and the problem seems totally disappared

     

    We'll see next days if it's really true.

  • by anonymouscuban,

    anonymouscuban anonymouscuban May 17, 2014 7:30 AM in response to Citzo
    Level 1 (0 points)
    May 17, 2014 7:30 AM in response to Citzo

    So I've been following this thread from the beginning. I'm another schmuck with a 2010 27" iMac with this issue. Started off as just a few, occasional pink and green squares. However, with each OS update, it got worse. Mavericks made it intolerable where my machine locks up 2-3 times a day.

     

    I too just updated to 10.9.3 and its been half a day with no signs of the problem. Hopefully its fixed finally. We will see.

  • by enyamed,

    enyamed enyamed May 17, 2014 7:56 AM in response to anonymouscuban
    Level 1 (0 points)
    May 17, 2014 7:56 AM in response to anonymouscuban

    WOW, you're right. Just when I was beginning to think we were being ignored, the issue is gone. A miracle so far. I got my Mac back.

  • by enyamed,

    enyamed enyamed May 17, 2014 9:56 AM in response to enyamed
    Level 1 (0 points)
    May 17, 2014 9:56 AM in response to enyamed

    I lied. Nothing is fixed and we are being ignored.

  • by Climberfx,

    Climberfx Climberfx May 17, 2014 3:56 PM in response to TerrellPDX
    Level 1 (0 points)
    iPod
    May 17, 2014 3:56 PM in response to TerrellPDX

    My iMac 27 mid 2011, with 6770 512mb, is with the same hardware problem here.

    I say hardware problem, on the vídeo board, because it shows when i use more the video board, and it happens to on windows 7 boot.

    Same color squares aleatory on screen. More when i use Adobes or Maya 3d.

    On Games in Windows too. And other 3D discrepancies.

  • by emcgough,

    emcgough emcgough May 17, 2014 9:10 PM in response to Climberfx
    Level 1 (0 points)
    May 17, 2014 9:10 PM in response to Climberfx

    iMac, 27-Inch, Late 2009.   Graphics ATI Radeon HD 4850 512 MB RAM

     

    Applied OS X Update 10.9.3  today and now I am getting blue and pink squares.  System then locks up and I have to reboot via power cycle.    Has happend serveral times today, but has never happend since I got the machine over 4 years ago

     

    Gray Apple Logo Startup screen some times has blue, pink and maybe some green lines and well as some squares.  Had to use shift key after reboot to go into safe mode to get backup and running    Ran disk util all was fine. Did normal reboot.

     

    Screen shot of last lockup

     

    bluesquares.jpg

  • by emcgough,

    emcgough emcgough May 18, 2014 12:00 AM in response to emcgough
    Level 1 (0 points)
    May 18, 2014 12:00 AM in response to emcgough

    Lock-ups continue....    Just postiong latest start up screen.   Had to use safe boot to get around this.

     

    photo 1.JPG

     

    photo 2-1.JPG

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