LeeMrk

Q: Cannot get into iCloud to set it up from Windows PC

I am currently trying to set up my iCloud.

 

I am using a Windows 7 based PC, and have downloaded the iCloud software, and I have unlimited broadband with download speed of 7Mbps, and upload speeds of .49 Mbps.  I am currently using Chrome (34.0.1874.137 m) as my browser.

 

When I go to log in using my Apple ID, I am told that this is a valid Apple ID but is not an iCloud account.  I click the "Learn more about iCloud" button, which takes me to the What is iCloud web page (http://help.apple.com/icloud/#/mmfc0efea4).  I then go to the Set Up iCloud web page (http://help.apple.com/icloud/#/mmfc0f1e2a) and select the link "go to the iCloud set up", which takes me to http://www.apple.com/icloud/setup/ and then I select "For Windows PC".  I download the iCloud Control Panel 3.1, and attempt to run it.  This takes me back to the log in screen, where I am told that this is a valid Apple ID, but not an iCloud account.

 

Here's what I've tried so far.  I tried rebooting the computer.  I tried rerunning the iCloud Control Panel set up.  I am given the choice of repair or uninstall.  I have tried repairing, which did nothing to improve matters.  I tried repairing and then rebooting.  I tried uninstalling, and then reinstalling. I tried uninstalling, reinstalling, and rebooting. No luck. I have gone to www.icloud.com, and again, I am told that I have a valid Apple ID but not an iCloud account.  It is maddening that I cannot set up an iCloud account because I don't have an iCloud.

 

At this point I've invested 2 hours trying to set up iCloud on my Windows PC.    I am not going to get an ipad or an Apple, especially if the Apple products and software are this user-unfriendly, so please do not suggest I go buy hardware.

 

Any help you can provide would be appreciated.

Windows 7, Chrome, current version.

Posted on May 17, 2014 9:26 PM

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