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May 20, 2014 10:30 AM in response to Bhold353by jason269,Hello, Bhold353.
Thank you for visiting Apple Support Communities.
Make sure to process and available updates for your computer prior to updating to Mac OS X 10.9. I would check your application folder to see if Mavericks has already download and run the installer. If the installer is not present and you are still experiencing issues, here is a troubleshooting article I would recommend going through when experiencing this issue.
Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624
Cheers,
Jason H.
