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May 19, 2014 12:04 PM in response to Jenna280by joe_73,Hi Jenna280,
Welcome to the Apple Support Communities! I understand that your iPhone 4 no longer rings when a call is coming in or make any other system sounds. It does however make sounds when you go into the settings. The first thing I think of when I hear an issue described this way is that the ring/silent switch may be toggled to silent above the volume buttons. I would check that first because the behavior you describe would be expected if that switch was toggled to silent. The following article has that information as well as other good information you may need about the settings if the switch is not the culprit.
iOS: Understanding sounds, ringtones, and alerts
http://support.apple.com/kb/HT5800
Thanks for reaching out,
-Joe