Alex Ieong

Q: My Photo Stream is empty with iCloud Control Panel 3.0

I've got iPhone, iPad and PC (Windows 8) in sync with iCloud Control Panel 2 properly before.

Days ago I upgraded to iCloud Control Panel 3.0, Other shared photo streams and iCloud bookmarks are sync perfectly but "My Photo Stream" is not sync on PC anymore. I've cleaned up iCloud Photos sync folder completely and signed in to the iCloud Control Panel again, but "My Photo Stream" is just not sync.

Any idea?

iCloud Control Panel 3.0, Windows 8

Posted on Sep 23, 2013 6:15 AM

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Q: My Photo Stream is empty with iCloud Control Panel 3.0

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  • by berngirl,

    berngirl berngirl Apr 18, 2014 12:20 PM in response to Alex Ieong
    Level 1 (0 points)
    Apr 18, 2014 12:20 PM in response to Alex Ieong

    Mine is back and I am happy. But it is really weird. Sometimes the pictures take awhile to load. Be patient? Some pictures that I took with 3G populated when I eventually got to wireless. A picture I took last night still hasn't appeared on my PC. Just odd and random.

  • by Dave Knowles,

    Dave Knowles Dave Knowles Apr 25, 2014 6:09 AM in response to MikeAbramsNY
    Level 1 (0 points)
    Apr 25, 2014 6:09 AM in response to MikeAbramsNY

    Yup - same for me - Windows 7 icloud version 3.x or 2.x same issue - Shared folders are fine photostream does not work

  • by Hate SmartLinks,

    Hate SmartLinks Hate SmartLinks May 13, 2014 9:03 AM in response to Alex Ieong
    Level 1 (0 points)
    May 13, 2014 9:03 AM in response to Alex Ieong

    Even with the 7.1 update, this issue still persists.  Just installed iCloud on a new computer, none of my photos downloaded.  About 30 pictures in photostream on phone.

  • by Ti42,

    Ti42 Ti42 May 14, 2014 8:42 PM in response to tinkererguy
    Level 1 (0 points)
    May 14, 2014 8:42 PM in response to tinkererguy

    tinkererguy wrote:

     

    Yes, fixed it on two systems that had been upgraded from Windows 8.0 to 8.1 (which broke Photo Stream), works well.  Here's a step by step I wrote up, along with video, all based on this long forum thread started and resolved by Alex leong:

    http://TinkerTry.com/fix-the-issue-where-you-upgrade-to-windows-8-1-then-your-ph oto-stream-stops-updating

     

    Alex Ieong wrote:

     

    To resume the broken My Photo Stream (which was working properly at least for a while), it's my workaround:

    1. Kill these processes:
      ApplePhotoStreams.exe , ApplePhotoStreamDownloader.exe , APSDaemon.exe , iCloudServices.exe , iCloud.exe
    2. Delete this folder:
      %AppData%\Apple Computer\MediaStream
    3. Launch iCloud Control Panel. You will notice that Photos is not sync. Enable it and apply it.

     

    It should be resumed and work... for another while.

     

     

     

    Thank you, Alex Leong for finding a workaround.  And thank you, tinkererguy, so much for doing that video!  With your help, I was able to work through each of step and my Photo Stream is finally showing up on my PC!  

  • by echoplexe,

    echoplexe echoplexe May 19, 2014 6:05 PM in response to Alex Ieong
    Level 1 (0 points)
    May 19, 2014 6:05 PM in response to Alex Ieong

    Simply taking a picture with my iphone 5 solved the problem for me. Pictures started dumping into my photostream on my win7 pc shortly after.

  • by xdoo0oobx,

    xdoo0oobx xdoo0oobx May 21, 2014 6:23 PM in response to Alex Ieong
    Level 1 (0 points)
    May 21, 2014 6:23 PM in response to Alex Ieong

    I have been experiencing this issue for over a year now and all the 'work arounds' highlighed on this string has not helped at all.

     

    I have multiple iOS devices and am using iCloud 3.1 on my Windows 7 x64 PC.

    Not even the v3.1 update from the v3.0 helped..

     

    Has anyone heard anything from Apple as to a clonclusive fix to this???

     

  • by Simbell,

    Simbell Simbell May 22, 2014 5:10 PM in response to Alex Ieong
    Level 1 (0 points)
    May 22, 2014 5:10 PM in response to Alex Ieong

    I don't have a folder called \MediaStream, what to do then?

     

    I have windows 8

  • by Ti42,

    Ti42 Ti42 May 22, 2014 7:38 PM in response to Simbell
    Level 1 (0 points)
    May 22, 2014 7:38 PM in response to Simbell

    Did you watch tinkererguy's video?  I first had to find out how to bring up the "run" window.  I then copied & pasted the following into the box:   %AppData%\Apple Computer\MediaStream  That brought me to the folder.

  • by Hate SmartLinks,

    Hate SmartLinks Hate SmartLinks May 23, 2014 7:27 AM in response to Alex Ieong
    Level 1 (0 points)
    May 23, 2014 7:27 AM in response to Alex Ieong

    I'm on Windows 7.  After killiing the processes, deleting that folder, and re-starting my iCloud control panel...my iCloud Photo folder remains....empty!

     

    Still have 25 photos on my iPhone 5 Photostream.

  • by Simbell,

    Simbell Simbell May 23, 2014 1:51 PM in response to Ti42
    Level 1 (0 points)
    May 23, 2014 1:51 PM in response to Ti42

    Thanks i copied and pasted and now it worked, it seems like it's uploading now

     

    Thanks a lot

  • by Morac,

    Morac Morac May 23, 2014 4:33 PM in response to Alex Ieong
    Level 1 (130 points)
    iCloud
    May 23, 2014 4:33 PM in response to Alex Ieong

    I don't know if this is the same problem since I never had version 2.0 installed and PhotoStream was working fine with 3.0.  I went on a trip where I took about 2000 pictures.   When I came home I turned on my PC and about 565 My Photo Stream pictures downloaded and then stopped. 

     

    I tried logging out of iCloud on my PC (which deleted the hidden MediaStream folder), but when I log back in, it downloads the same 565 pictures and then stops again.   New photos aren't synced at that point either.    I have no idea how to fix that.

  • by Morac,

    Morac Morac May 23, 2014 5:10 PM in response to Morac
    Level 1 (130 points)
    iCloud
    May 23, 2014 5:10 PM in response to Morac

    Actually each time I log out and log back in, a different random number of photos download from My Photo Stream.  A bunch get skipped, but it seems like each time I try this, fewer and fewer get downloaded as more and more get skipped.  

     

    When I first tried it, 644 pictures downloaded.  The most recent time I tried only 565 pictures downloaded.  I think the time before that it download 580 pictures.  For some reason the PC won't download all of them.

     

    What's worse is once it stops, that's it.  If I take a new picture, that won't download either.

  • by TCB64,

    TCB64 TCB64 May 23, 2014 5:59 PM in response to Morac
    Level 1 (0 points)
    May 23, 2014 5:59 PM in response to Morac

    Hi all, I've been following the stream since I had my issues over 6 months ago, and didn't need to delete folders or do anything elaborate to fix it. Anyway, I had I a similar issue of about 2000 pics in Feb. The solution, after your 500+ pics load onto your PC (to be safe, copy and paste them into another folder), anyway, after they load, delete those 500+ pics; sign out of the iCloud photo stream panel, then sign in again...then other photos will download. Continue this process until all of your pics are downloaded. This is tedious...this is not a PC problem. It is a function of the Apple iCloud program....Hope this helps. It took awhile until all of my pics downloaded.

  • by RobBar,

    RobBar RobBar May 23, 2014 8:58 PM in response to Alex Ieong
    Level 1 (0 points)
    May 23, 2014 8:58 PM in response to Alex Ieong

    Yes,,, I have been doing that all the time once I had the right folder, On my PC I RUN Icloud App, deselect the Photo option , click apply , then go back and select the Photo option , click apply. exit.

    Run my Photo software Picasa and  lo and behold .  pictures from our iPhone's appear... not the best solution but it seems to work.

     

    I agree, the issue is more to do with iCloud itself

  • by TCB64,

    TCB64 TCB64 May 23, 2014 9:38 PM in response to RobBar
    Level 1 (0 points)
    May 23, 2014 9:38 PM in response to RobBar

    It is not deselecting the photo option. Once the photostream pics are on your computer (in a safe folder on C Drive), you need to delete them from your photo stream on your apple device.  Once deleted from your apple device, then you sign out and log back in again on the iCloud panel, other pics will begin streaming on your computer.  You continue this process, stream, save on computer, delete pics from device, log out, log in until all your pics are streamed in. The cloud keeps the last 30 days worth, but only downloads max of 1000 (even if more show up on your device). It's a tedious process to delete the pics on your device after they are downloaded on your computer (if you have hundreds waiting to be streamed on to your computer. This has happened to me twice, and it does work.

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