IamJaaaay
Level 1 (0 points)

Q: I forgot my answers to my Security Question. I was going to reset my answers but the email that apple sends the reset info is in my old email that I forgot my password to. Is there anyway I can change that old email to a new one??

Please help me.

Posted on May 20, 2014 7:50 PM

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IamJaaaay

Q: I forgot my answers to my Security Question. I was going to reset my answers but the email that apple sends the reset info is in m ... more

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  • by Niel,

    Niel Niel May 20, 2014 7:57 PM in response to IamJaaaay
    Level 10 (313,375 points)
    Mac OS X
    May 20, 2014 7:57 PM in response to IamJaaaay

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.

     

    Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

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