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Helpful answers
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May 20, 2014 12:54 PM in response to Chelovirockby Linc Davis,First take the steps recommended in this support article. If there's no change, continue as follows.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Cookies/com.apple.appstore.cookies
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. Log out or restart the computer and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
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May 21, 2014 4:27 PM in response to Linc Davisby Chelovirock,I have to move all the items that is in
~/Library/Cookies/com.apple.appstore.cookies.
Because i do it and still have the problem
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May 21, 2014 5:56 PM in response to Chelovirockby Linc Davis,Did you follow the instructions in the support article?