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Helpful answers
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May 22, 2014 7:33 AM in response to Big EZby Nubz N.,Hi Big EZ,
Are you following the steps in:
http://support.apple.com/kb/ht1655 ?
Note it points to the iPod shuffle troubleshooting article if needed.
Archived - iPod shuffle troubleshooting and service FAQ
http://support.apple.com/kb/TS1412
Best Regards,
Nubz
