rukiatu

Q: Hello, my macbook is running slow. I downloaded EtreCheck.Can someone please help me with the diagnosis? Thank you...

Hello, macbook pro  is running slow. Safari takes so long to load.Safari can not open google or youtube.Safari is so slow that i have to use firefox which is also slow but better. Opening applications and documents are also affected. Everything is  so slow.I have attached my etreCheck results below. Can someone please help decipher the results? Thank you.

EtreCheck version: 1.9.11 (43) - report generated May 23, 2014 1:02:36 PM EDT

 

Hardware Information:
    MacBook Pro (13-inch, Late 2011)
    MacBook Pro - model: MacBookPro8,1
    1 2.4 GHz Intel Core i5 CPU: 2 cores
    8 GB RAM

 

Video Information:
    Intel HD Graphics 3000 - VRAM: 512 MB

 

System Software:
    Mac OS X 10.7.5 (11G63) - Uptime: 7 days 2:47:21

 

Disk Information:
    ST9500325ASG disk0 : (500.11 GB)
        disk0s1 (disk0s1) <not mounted>: 209.7 MB
        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (410.94 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB

 

    OPTIARC DVD RW AD-5970H 

 

USB Information:
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver

 

Thunderbolt Information:
    Apple, Inc. MacBook Pro

 

Kernel Extensions:
    [kext loaded]    com.globaldelight.driver.BoomDevice (1.1) Support

 

Problem System Launch Daemons:
    [failed]    com.apple.ocspd.plist

 

Launch Daemons:
    [failed]    com.adobe.fpsaud.plist Support
    [loaded]    com.microsoft.office.licensing.helper.plist Support
    [loaded]    com.oracle.java.Helper-Tool.plist Support
    [failed]    com.torch.update.agent.plist Support

 

Launch Agents:
    [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
    [failed]    com.adobe.AdobeCreativeCloud.plist Support
    [loaded]    com.divx.dms.agent.plist Support
    [loaded]    com.divx.update.agent.plist Support
    [loaded]    com.oracle.java.Java-Updater.plist Support
    [running]    com.pharos.notify.plist Support
    [running]    com.pharos.popup.plist Support

 

User Launch Agents:
    [failed]    com.adobe.ARM.[...].plist Support
    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    [loaded]    com.facebook.videochat.[redacted].plist Support
    [loaded]    com.google.keystone.agent.plist Support

 

User Login Items:
    Android File Transfer Agent
    Dropbox

 

Internet Plug-ins:
    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
    FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
    DivX Web Player: Version: 3.1.1.9 - SDK 10.6 Support
    AdobePDFViewerNPAPI: Version: 10.1.7 Support
    AdobePDFViewer: Version: 10.1.7 Support
    Flash Player: Version: 13.0.0.206 - SDK 10.6 Outdated! Update
    OVSHelper: Version: 1.1 Support
    QuickTime Plugin: Version: 7.7.1
    SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
    JavaAppletPlugin: Version: Java 7 Update 55 Check version

 

Safari Extensions:
    Conduit Search for Safari: Version: 1.0
    Searchme: Version: 1.3

 

Audio Plug-ins:
    iSightAudio: Version: 7.7.1 - SDK 10.7

 

iTunes Plug-ins:
    Quartz Composer Visualizer: Version: 1.3 - SDK 10.7

 

User Internet Plug-ins:
    BlueStacks Install Detector: Version: Unknown
    WebEx64: Version: 1.0 - SDK 10.6 Support
    ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 Support
    RealPlayer Plugin: Version: Unknown

 

3rd Party Preference Panes:
    Flash Player  Support
    Java  Support

 

Time Machine:
    Time Machine not configured!

 

Top Processes by CPU:
        13%    firefox
        10%    coreaudiod
         3%    WindowServer
         1%    Boom
         1%    plugin-container

 

Top Processes by Memory:
    1.39 GB    firefox
    426 MB    Boom
    123 MB    Dropbox
    115 MB    Finder
    98 MB    Microsoft Word

 

Virtual Memory Information:
    1.62 GB    Free RAM
    3.04 GB    Active RAM
    1.98 GB    Inactive RAM
    1.36 GB    Wired RAM
    2.08 GB    Page-ins
    920 KB    Page-outs

MacBook Pro (13-inch Late 2011), Mac OS X (10.7.5)

Posted on May 23, 2014 10:54 AM

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Q: Hello, my macbook is running slow. I downloaded EtreCheck.Can someone please help me with the diagnosis? Thank you...

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  • Helpful answers

  • by clintonfrombirmingham,

    clintonfrombirmingham clintonfrombirmingham May 23, 2014 11:02 AM in response to rukiatu
    Level 7 (30,009 points)
    Mac OS X
    May 23, 2014 11:02 AM in response to rukiatu

    Launch Daemons

        [failed]    com.torch.update.agent.plist Support

     

    Launch Agents:

        [loaded]    com.divx.dms.agent.plist Support
        [loaded]    com.divx.update.agent.plist Support

        [running]    com.pharos.notify.plist Support
        [running]    com.pharos.popup.plist Support

     

    User Launch Agents:

        [loaded]    com.facebook.videochat.[redacted].plist Support
        [loaded]    com.google.keystone.agent.plist Support

     

    Unless you know for certain what the above Launch items are used for, I would delete them. Particularly the "pharos" items.

     

    If your machine runs better after deleting all of these launch items, they were your problem. If it doesn't seem snappier, then we'll have to look elsewhere.

     

    Clinton