Q: Nano 7th gen screen black. Connects to iTunes. I've already restored it a few times with up to date software. What else can I do t ... Nano 7th gen screen black. Connects to iTunes. I've already restored it a few times with up to date software. What else can I do to try and fix it? more
-
All replies
-
Helpful answers
-
May 25, 2014 12:11 PM in response to JasmineMaurieby Allen A,Hello JasmineMaurie,
The following troubleshooting steps may be helpful in restoring functionality to your iPod Nano's display.
The Five Rs: Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have an issue with iPod nano. Try these steps one at a time until the issue is resolved. If one of the following doesn't help, read on for solutions to specific issues.
- Reset iPod nano. First, make sure iPod nano is charged. Then press the Sleep/Wake button and the Home button for six seconds, until the Apple logo appears.
- Retry with a different USB port if you cannot see iPod nano in iTunes.
- Restart your computer and make sure that you have the latest software updates installed.
- Download and reinstall iTunes.
- Restore iPod nano.
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Cheers,
Allen
