Q: Why won't App Store update iTunes 11.2.1 successfully even after download?

App Store shows I have one update for iTunes 11.2.1. It seems to complete the download, and then shows the option to update. When clicking Update, nothing seems to happen; the button may be grayed out, or eventually revert to Update and App Store will continue to indicate that there is one update available. What can be done?

Mac Pro, OS X Mavericks (10.9.2)

Posted on May 24, 2014 7:20 AM

I have this question too

Q: Why won't App Store update iTunes 11.2.1 successfully even after download?

All replies

Helpful answers

by jason269,

jason269 May 26, 2014 10:24 AM in response to CoolGray
Community Specialists

May 26, 2014 10:24 AM in response to CoolGray

Hello, CoolGray.

Thank you for visiting Apple Support Communities.

Sometimes simply closing and restarting the applications and power cycling the Mac can resolve the issue. However, try the troubleshooting steps in the article below. You can also attempt to update iTunes by directly downloading and installing it from iTunes.com.

Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624

Cheers,

Jason H.
Reply options

Link to this post

Q: Why won't App Store update iTunes 11.2.1 successfully even after download?

All replies Helpful answers

by jason269,

All replies

Helpful answers