DanneyG
Level 1 (0 points)

Q: Why does itunes move my movies and tv shows?

My itunes library is on a 6tb external hard drive running through the thunderbolt port.

 

On pretty much a daily basis I have to reorganize my movies. I have made custom categories so my kids have their own folders, and others as well, and the movies move on their own from category to category.

 

Example, I have Avengers in the SCI FI - COMIC BOOK category, and in the info tab it will say its in that genre, yet on screen it is in ACTION. If I click on it to watch it, or just right click on it and click OK, it moves back, otherwise it will stay put.

 

This happens with a random number of movies daily.

 

Any help would be greatly appreciated.

Posted on May 25, 2014 2:22 AM

Close
DanneyG

Q: Why does itunes move my movies and tv shows?

  • All replies
  • Helpful answers

  • by Limnos,

    Limnos Limnos May 25, 2014 5:15 AM in response to DanneyG
    Level 9 (54,353 points)
    Mac OS X
    May 25, 2014 5:15 AM in response to DanneyG

    iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847

     

    also:

     

    What are the iTunes library files? - http://support.apple.com/kb/HT1660

     

    More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management

     

    What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html

     

    Where are my iTunes files located? - http://support.apple.com/kb/ht1391

     

    Do not move iTunes files in Finder unless you want to completely disable iTunes organizing your files in iTunes preferences.  You can do that but then you will be completely responsible for keeping media organized and iTunes won't help you if things get lost.  Downloads from the Store will still go to where iTunes wants to put them.

  • by DanneyG,

    DanneyG DanneyG May 25, 2014 2:39 PM in response to Limnos
    Level 1 (0 points)
    May 25, 2014 2:39 PM in response to Limnos

    The files are movies and TV shows.

     

    Once I download a movie, Avengers for example. Itunes puts it in the default Genre Action.

     

    Then I go to get info, change the Genre to Comic Book Movies, and everything is fine.

     

    The next day, next hour, at any given time it moves back to the Action Genre, but in the "get info" it still says its in Comic Book Movies. So I have to go back to "get info" and click OK, then it moves again.

     

    I am on a brand new mac, latest itunes, my library is on a Lacie 6TB through the Thunderbolt.

     

    In the preferences I have allow itunes to organize librabry UNCHECKED.

     

    Hopefully you or someone can help, this is maddening!!

  • by DanneyG,

    DanneyG DanneyG May 26, 2014 7:15 PM in response to DanneyG
    Level 1 (0 points)
    May 26, 2014 7:15 PM in response to DanneyG

    ANYONE?

  • by DanneyG,

    DanneyG DanneyG Jun 3, 2014 7:47 PM in response to DanneyG
    Level 1 (0 points)
    Jun 3, 2014 7:47 PM in response to DanneyG

    NO ONE HAS ANY IDEAS? This is driving me nuts ... my movies are moving, disapearing ... I guess the only way to get help now a days is to pay through the nose for it.

  • by Limnos,

    Limnos Limnos Jun 3, 2014 8:44 PM in response to DanneyG
    Level 9 (54,353 points)
    Mac OS X
    Jun 3, 2014 8:44 PM in response to DanneyG

    I have zero movies in my iTunes library and I run an iTunes version dating from 2007 so I can't answer your question.

  • by snmhanson,

    snmhanson snmhanson Jun 5, 2014 8:19 AM in response to DanneyG
    Level 1 (0 points)
    Jun 5, 2014 8:19 AM in response to DanneyG

    I'll give this a bump because I am having the exact same issue and frustrations.  There are a handful of movies that I have reclassified into a specific genre and it seems everytime I open iTunes it moves them back into the genre they were originally in.  Just like the OP though, when open "get info" for each movie it shows then under the genre I want them under - iTunes just puts them under the different genre.

     

    For example, Alice in Wonderland was classified under "action and adventure" when I originally downloaded it.  I moved it to the "kids" genre, but iTunes keeps moving it back to "action and adventure".  Other examples, Star Trek Into Darkness get's classified under "action and adventure" even though I reclassified it under "sci-fi and fantasy" (and oddly the other Star Trek is classified and stays under "sci-fi and fantasy").  Also, iTunes keeps putting Madagascar 3 under "comedy".  I'll admit that it is a kind of funny movie, but I would still prefer it be classified under "kids".

     

    Those are just a few examples.  I really don't see the point of being able to make changes to the classification of the movies if iTunes is just going to change it back for you.  The only thing I am wondering is that if a movie has been downloaded on to a device before you make the changes in iTunes, and then you sync the device after making the change in iTunes - maybe that causes some confusions.  Would iTunes look at how the movie is classified on the device and then sync it accordingly?  Not sure, but if that is the case, I do wish changes made to the library would superscede changes made on a device.

     

    Not a huge deal in the grand scheme of things, but if there is a solution I'm all ears.  Any more light people can shed on this would be much appreciated.

     

    Matt

     

    P.S. I am on a PC if that has any bearing on the matter.  Noticed this is in the iTunes for Mac category

  • by the wookie,

    the wookie the wookie Jun 15, 2014 10:39 AM in response to DanneyG
    Level 1 (15 points)
    Jun 15, 2014 10:39 AM in response to DanneyG

    I also have this problem and after (reluctantly) 'upgrading' to 11 it's been driving me nuts.

     

    Most of my movies I've ripped from DVD myself, but the single iTunes purchase I do have (the 2009 Star Trek reboot) insists on resetting itself to 'Sci-Fi & Fantasy' regardless of how many times I set it to 'SciFi'.

     

    It's enormously irritating.

  • by DanneyG,

    DanneyG DanneyG Jul 11, 2014 8:16 PM in response to the wookie
    Level 1 (0 points)
    Jul 11, 2014 8:16 PM in response to the wookie

    still no answer at all?

     

    I thought Apple was the opposite of M$ and actually helped people.

  • by lizdance40,

    lizdance40 lizdance40 Jul 11, 2014 8:21 PM in response to DanneyG
    Level 4 (2,382 points)
    Jul 11, 2014 8:21 PM in response to DanneyG

    This isn't Apple.

    this is a user forum.

    wish I could help.   But my movies are in a drawer.    (Old school)

  • by Limnos,

    Limnos Limnos Jul 11, 2014 8:54 PM in response to snmhanson
    Level 9 (54,353 points)
    Mac OS X
    Jul 11, 2014 8:54 PM in response to snmhanson

    Yes, others are seeing this. Something in purchased media (I am pretty sure this has only happened with purchased media) is periodically checking back with the iTunes Store and resetting the tags in the iTunes library file but not in the actual media files (metadata are stored in both). I haven't seen a truly systematic diagnosis of the issue (I use an old iTunes and have no iTunes account so I can't test anything myself). There are temporary workarounds but tags will still revert after a time. 2014 discussion about edited tags for Store purchases reverting to originals - https://discussions.apple.com/message/26077896 - edited tags are still present in the media file but revert to the originals in the iTunes library file. Workaround is to refresh tags so media file tags are re-read and used in library file. https://discussions.apple.com/message/26193185 Send feedback to Apple about this so they know it is an issue they need to investigate: http://www.apple.com/feedback/itunesapp.html Don't expect an immediate solution but maybe the next time they update the software it may be resolved.