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All replies
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Helpful answers
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May 28, 2014 8:54 PM in response to kitchenkidby AnaMusic,Go here http://support.apple.com/kb/dl1601 and Download and Install 9.1.8
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May 28, 2014 8:57 PM in response to AnaMusicby kitchenkid,Thanks for your quick reply, but i have tried that and when launching the package it says i can only get this update through the app store.
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May 28, 2014 8:59 PM in response to kitchenkidby The Art Of Sound,Yes... you can only instal lthe update via Software Updates if you bought the App Store version
The standalone file method only works if you origianlly installed from the DVD boxed set.
So....
See both my posts in this thread for further help..
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May 28, 2014 9:06 PM in response to The Art Of Soundby kitchenkid,I figured that part out, but i'm still getting this message when trying to update from the app store : There was an error in the App Store. Please try again later. (13)
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May 28, 2014 9:22 PM in response to kitchenkidby The Art Of Sound,Error 13.... Follow these steps exactly to the letter...
Note: This is the updated Mavericks version of the error 13 fix.. Do not use it if running Mountain Lion or earlier... It may not work correctly!
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Cookies/com.apple.appstore.cookies
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
(Thanks to Linc Davis for this solution.. I cannot find his original thread but I had kept a local copy of this 'fix')
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May 28, 2014 9:35 PM in response to The Art Of Soundby kitchenkid,More like 'Error 1004, please try again' ...
Thanks for the reply, sounds complicated. And 'back up all data', is there that big a risk?
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May 28, 2014 9:42 PM in response to kitchenkidby The Art Of Sound,For 1004.....
https://discussions.apple.com/docs/DOC-4293
You should really always backup your system disk before deleting any system files.. though in this case the risk is minimal but even so...
You do use Time Machine yes? If not, now's the time to start doing so..... or at the very least backing up the system disk itself every so often using SuperDuper! or Carbon Copy Cloner...
I cannot tell you how many times I have read the following..
"I updated/deleted/changed something and now program/driver/hardware X doesn't work correctly"
"Roll back to a previous version using your backups"
"I don't make backups"
"Sorry but in that case... you are, as they say 'up an effulent filled creek without a paddle' in that case. Time to re-install everything from scratch"
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May 29, 2014 7:06 AM in response to The Art Of Soundby kitchenkid,Thank you Art of Sound, i appreciate it, but i tried doing what that link suggested i do and it didn't work.
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May 29, 2014 7:27 AM in response to kitchenkidby The Art Of Sound,Then... please contact Apple directly and get their assistance as it may be they need to reset your account, their end... to fix this....
Good luck!
Nigel