kitchenkid

Q: Can't update my Logic Pro 9.1.7 to 9.1.8, why?

Hi, i've purchased Logic Pro through the app store in 2012, it is in my purchase history of course, and next to it is an 'update' button. However, i keep getting this message saying 'error, try again' when i click on it. I tried again and again, i still get this error message. Please help?

 

(I had purchased Logic Pro back when i had an early 2008 Imac 24'' running Leopard. I now have a late 2013 Imac 27'' on OS X Mavericks (10.9.3))

 

Thank you

Posted on May 28, 2014 8:53 PM

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Q: Can't update my Logic Pro 9.1.7 to 9.1.8, why?

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  • by AnaMusic,

    AnaMusic AnaMusic May 28, 2014 8:54 PM in response to kitchenkid
    Level 9 (57,213 points)
    May 28, 2014 8:54 PM in response to kitchenkid

    Go here http://support.apple.com/kb/dl1601 and Download and Install 9.1.8

  • by kitchenkid,

    kitchenkid kitchenkid May 28, 2014 8:57 PM in response to AnaMusic
    Level 1 (0 points)
    May 28, 2014 8:57 PM in response to AnaMusic

    Thanks for your quick reply, but i have tried that and when launching the package it says i can only get this update through the app store.

  • by The Art Of Sound,

    The Art Of Sound The Art Of Sound May 28, 2014 8:59 PM in response to kitchenkid
    Level 6 (12,107 points)
    May 28, 2014 8:59 PM in response to kitchenkid

    Yes... you can only instal lthe update via Software Updates if you bought the App Store version

     

    The standalone file method only works if you origianlly installed from the DVD boxed set.

     

    So....

     

    See both my posts in this thread for further help..

     

    https://discussions.apple.com/message/25531425#25531425

  • by kitchenkid,

    kitchenkid kitchenkid May 28, 2014 9:06 PM in response to The Art Of Sound
    Level 1 (0 points)
    May 28, 2014 9:06 PM in response to The Art Of Sound

    I figured that part out, but i'm still getting this message when trying to update from the app store : There was an error in the App Store. Please try again later. (13)

  • by The Art Of Sound,

    The Art Of Sound The Art Of Sound May 28, 2014 9:22 PM in response to kitchenkid
    Level 6 (12,107 points)
    May 28, 2014 9:22 PM in response to kitchenkid

    Error 13.... Follow these steps exactly to the letter...

     

    Note: This is the updated Mavericks version of the error 13 fix.. Do not use it if running Mountain Lion or earlier... It may not work correctly!

     

     

    Back up all data.

    Triple-click anywhere in the line below on this page to select it:

    ~/Library/Cookies/com.apple.appstore.cookies

     

    Right-click or control-click the line and select

     

    Services Reveal in Finder (or just Reveal)

    from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

    Go Go to Folder...

    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

    (Thanks to Linc Davis for this solution.. I cannot find his original thread but I had kept a local copy of this 'fix')

  • by kitchenkid,

    kitchenkid kitchenkid May 28, 2014 9:35 PM in response to The Art Of Sound
    Level 1 (0 points)
    May 28, 2014 9:35 PM in response to The Art Of Sound

    More like 'Error 1004, please try again' ...

     

    Thanks for the reply, sounds complicated. And 'back up all data', is there that big a risk?

  • by The Art Of Sound,

    The Art Of Sound The Art Of Sound May 28, 2014 9:42 PM in response to kitchenkid
    Level 6 (12,107 points)
    May 28, 2014 9:42 PM in response to kitchenkid

    For 1004.....

     

    https://discussions.apple.com/docs/DOC-4293

     

    You should really always backup your system disk before deleting any system files..  though in this case the risk is minimal but even so...

     

    You do use Time Machine yes? If not, now's the time to start doing so..... or at the very least backing up the system disk itself every so often using SuperDuper! or Carbon Copy Cloner...

     

    I cannot tell you how many times I have read the following..

     

    "I updated/deleted/changed something and now program/driver/hardware X doesn't work correctly"

     

    "Roll back to a previous version using your backups"

     

    "I don't make backups"

     

    "Sorry but in that case... you are, as they say 'up an effulent filled creek without a paddle' in that case. Time to re-install everything from scratch"

  • by kitchenkid,

    kitchenkid kitchenkid May 29, 2014 7:06 AM in response to The Art Of Sound
    Level 1 (0 points)
    May 29, 2014 7:06 AM in response to The Art Of Sound

    Thank you Art of Sound, i appreciate it, but i tried doing what that link suggested i do and it didn't work.

  • by The Art Of Sound,

    The Art Of Sound The Art Of Sound May 29, 2014 7:27 AM in response to kitchenkid
    Level 6 (12,107 points)
    May 29, 2014 7:27 AM in response to kitchenkid

    Then... please contact Apple directly and get their assistance as it may be they need to reset your account, their end... to fix this....

     

    http://www.apple.com/contact/

     

    Good luck!

     

    Nigel