Q: My iTunes is refusing to work with any device I attach to my computer: iPod, iPad and iPhone. I've tried everything recommended to ... more
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May 19, 2014 7:35 AMby jason269,Hello, Beckara.
Thank you for visiting Apple Support Communities.
I would need some clarification on the issue you are experiencing to better assist you. However, if your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If iTunes becomes unresponsive when connecting a device, try the troubleshooting steps in the article below.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Cheers,
Jason H.
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May 25, 2014 8:35 AMby Feexby,I have exactly this problem and I'm furious about it.
Two days of Apple helpline support has got me nowhere. At one point they had me uninstall the entire operating system and rebuild it from scratch. The problem was still there. I realise this doesn't help, but I did want you to know that you are not alone!
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May 28, 2014 10:07 PMby ekovanis,I have been having this same issue ever since I updated to itunes 11.2.1. The moment I plug in my iPhone 5S itunes starts spinning the rainbow of death and only responds to a force quit. Updating to itunes 11.2.2 hasn't helped at all.
Ridiculous Apple. How about you confirm the most basic use cases in your software are bug free before you release useless updates to itunes and break the entire thing.
