C4RLOCO
Level 1 (49 points)
Apple Watch

Q: iPhone5 issues with WPA2/AES Wifi

I am using a Dual- Band Linksys E2500 router with WPA2 Personal (WPA2/AES) enabled. None of my other apple products (iPhone4S, iPhone4, iPad2 and the New iPad) have had problems connecting to my router. But everything changed when I got my iPhone5.

 

Basically the iPhone5 is capable to connect to the WPA2-Personal wifi network but after 1-2min starts to drop network packages, hence, I cannot browse any page (not even the router page 192.168.1.1) even though I still have a valid IP and the wifi icon is shown on my top screen.

 

I pinged the phone from my router diagnostics page and while I can browse the web with the iPhone5, I can see no packages lost. However after 1-2min the iPhone5 cannot open any websites while still connected to the wifi, it starts to show network packages lost.

 

A workaround that I found was to create a "Guest" network (which is not WPA2-Personal) or even WEP. There are no issues when connecting to these alternate networks.

 

Can anyone out there confirm this issue?? Is it software or hardware related?? It seems to me there are issues with WPA2-Personal (WPA2/AES)

 

Thanks in advance,

C

iPhone 5, iOS 6

Posted on Sep 23, 2012 6:50 AM

by C4RLOCO,Solvedanswer
C4RLOCO C4RLOCO
Level 1 (49 points)
Apple Watch
A:

Ok Folks! UPS just dropped off my new replacement iPhone5 and I have an update for you: The new replacement works BEAUTIFUL with my WPA2 network and I did not change a thing. I got the new phone, restored my backup and I was able to connect and hold the Wifi connection.

 

 

P.S: My only complaint now is that the new phone came with some scuffs

 

Regards,

C4RLOCO

Durham, NC USA

 

<Edited by Host>

Posted on May 3, 2013 9:45 AM

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Q: iPhone5 issues with WPA2/AES Wifi

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  • by ManInBlack10538,

    ManInBlack10538 ManInBlack10538 May 29, 2014 1:39 AM in response to ritikl
    Level 1 (0 points)
    May 29, 2014 1:39 AM in response to ritikl

    Sorry mate, but this would not resolve the issue. The issue is explicitly with WPA2 - AES and the Apple device holding on to a connection.

     

    When I was troubleshooting this, I did try static public DNS - but to no avail. The issue is that the apple device (STILL - this thread is a year old) has issues with WPA2 on AES. Change to WAP1 or WPA2 with TKIP and it works fine .

     

    Cheers,

     

    Andrew

  • by slugworth1987,

    slugworth1987 slugworth1987 May 29, 2014 1:56 AM in response to C4RLOCO
    Level 1 (0 points)
    May 29, 2014 1:56 AM in response to C4RLOCO

    I still don't understand why people are having this issue I fixed mine a year ago the solution was VERY simple.

    1. Goto apple store

    2. Shout at the smug so n so's until they replace device

    3. Get replaced device

    4. Leave

  • by drachenfeder,

    drachenfeder drachenfeder Apr 22, 2015 12:07 PM in response to slugworth1987
    Level 1 (0 points)
    Apr 22, 2015 12:07 PM in response to slugworth1987

    I was having same problem with my iPhone 5.   The problem was the AES encryption, so I changed the security settings on my router to

     

    WPA/WPA2-PSK (TKIP/AES)

     

    and I was then able to connect.

     

    Long thread, not sure if it's been mentioned, but I hope it will help anyone else who is having the same trouble.

     

    Best regards,

    Drachen

  • by drachenfeder,

    drachenfeder drachenfeder Apr 22, 2015 12:27 PM in response to drachenfeder
    Level 1 (0 points)
    Apr 22, 2015 12:27 PM in response to drachenfeder

    Further to my last post, you can revert to the optimal setting in your router after the device has handshaked.  Seems strange, but I was able to surf on my iPhone 5 after  changing it back to WPA2-PSK (AES) which is the recommended setting.

  • by Fat Orange Cat,

    Fat Orange Cat Fat Orange Cat Sep 10, 2016 5:24 PM in response to Scorpiao
    Level 1 (4 points)
    Sep 10, 2016 5:24 PM in response to Scorpiao

    This worked for me.  Set channel fixed it.

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