Melissa Castañeda
Level 1 (0 points)

Q: My Iphone doesn't ring or makes any sound just vibrates

hey al! My Iphone doesn't ring or makes any sound just vibrates - however youtube, videos and my music sound perfectly

Does anyone had this problem before?

I checked on settings and everything seems to be ok. turn it on and off and nothing!! Please help! Thanks! Melissa

iPhone 5, iOS 6.1.4

Posted on Jun 6, 2013 11:05 AM

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Melissa Castañeda

Q: My Iphone doesn't ring or makes any sound just vibrates

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  • Helpful answers

  • by sterling r,Helpful

    sterling r sterling r Jun 8, 2013 1:54 PM in response to Melissa Castañeda
    Community Specialists
    Jun 8, 2013 1:54 PM in response to Melissa Castañeda

    Hello Melissa,

     

    Here is an article about troubleshooting the phone being silent. Called iPhone: No ring or sound from built-in speaker it can be found here http://support.apple.com/kb/TS1205.

     

    Also I would recommend looking at the side switch on the phone. Here is an article that outlines the sideswitch:

    iPhone Buttons

    http://support.apple.com/kb/ta38625

     

    Flip the Ring/Silent switch to change between ring 305974_ring.png and silent 305974_silent.png modes.
    305974_3.png

    When set to ring mode, iPhone plays all sounds. When set to silent mode, iPhone doesn't ring or sound any alerts or sound effects (alarms set using Clock do sound). By default, when you get a call, iPhone vibrates whether it's set to ring or silent mode.

    If iPhone is set to ring mode, you can silence a call by pressing the Sleep/Wake button or one of the volume buttons once. Press a second time to send the call to voicemail.

     

    Also, its possible you may have Do Not Disturb turned on. Use this article to see if it is turned on or not.

    iOS 6: Using Do Not Disturb

    http://support.apple.com/kb/HT5463

     

    Take care,

    Sterling

  • by Lupalouise,

    Lupalouise Lupalouise May 30, 2014 6:07 PM in response to sterling r
    Level 1 (0 points)
    May 30, 2014 6:07 PM in response to sterling r

    THankyou so much for this information!! I bought the iPhone second hand and even though I set all the ringtones it would only vibrate! I was missing calls and it was frustrating!! Thankyou for answering the question I was dying to ask!! Many Thanks lupalouise

  • by Andrew Mckay JA,

    Andrew Mckay JA Andrew Mckay JA Jun 29, 2016 8:11 AM in response to sterling r
    Level 1 (4 points)
    Jun 29, 2016 8:11 AM in response to sterling r

    I feel soooo stupid! I have been trying to figure out what the heck I did wrong for over 2 days.. LMAO.. Just read this thread and saying to myself, "Dude, you gotta get your brain on!"

     

    Thanks so much

  • by HabeebyR,

    HabeebyR HabeebyR Sep 2, 2016 3:18 AM in response to sterling r
    Level 1 (4 points)
    Sep 2, 2016 3:18 AM in response to sterling r

    Thanks...  have been wrestling with a silent phone for two days!  All good now.