HT203384: iCloud: Troubleshooting the Find My iPhone app

Learn about iCloud: Troubleshooting the Find My iPhone app
lhzl

Q: What does "Erase" exactly mean?

If using the "Remote Wipe" feature to have data erased, what EXACTLY is erased.  All this website ever says is that the personal data is erased. So is that only phone numbers, or does it include email, etc.  Does it wipe everything out so the phone is comletely blank?

 

My boss corporate owned iPhone was stolen, so we used that feature, BUT.... I have got to ensure that any company confidential information from his email, etc. is totally erased.

 

Thanks...

iPhone 3G, iOS 6.1.2

Posted on Mar 27, 2013 7:18 AM

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Q: What does "Erase" exactly mean?

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  • by mende1,Solvedanswer

    mende1 mende1 Mar 27, 2013 7:20 AM in response to lhzl
    Level 10 (93,319 points)
    Desktops
    Mar 27, 2013 7:20 AM in response to lhzl

    Welcome to the Apple Support Communities

     

    When you erase your device from "Find my iPhone", everything is deleted and the device is restored to factory settings, so the thief or any other person can't access to your data, so there's nothing to worry about because all the information was deleted. A device must be connected to the Internet to be wiped or locked

  • by lhzl,

    lhzl lhzl Mar 27, 2013 10:10 AM in response to mende1
    Level 1 (0 points)
    Mar 27, 2013 10:10 AM in response to mende1

    Thanks you so much for that clarity!!!

  • by mende1,

    mende1 mende1 Mar 27, 2013 10:52 AM in response to lhzl
    Level 10 (93,319 points)
    Desktops
    Mar 27, 2013 10:52 AM in response to lhzl

    You are welcome

  • by JustinMetellus28,

    JustinMetellus28 JustinMetellus28 May 30, 2014 7:11 PM in response to lhzl
    Level 1 (0 points)
    May 30, 2014 7:11 PM in response to lhzl

    On the find my iphone app I erased my iPad from the app and every time I turn on the iPad it's said your iPad is lock/ stolen please call this number and when u unlock it reseted the iPad. So how can you make the iPad be unerased from the find my Iphone app or what ever also I erased the iPad from the find my iphone app from my Iphone 5.