peter aagaard

Q: No Dolby Digital Apple TV 3 firmware 6.1 (6698.99.16)

Hi

 

I was running the above firmware on my main appletv, and noticed that Dolby Digital (DD) over spdif had stopped working, both in netflix and when streaming from itunes on my computer. I then took my daughters appletv and connected it to my receiver through spdif, and now DD worked, my daughters appletv was running firmware 5.3 (6105). I tried software resetting my main unit a couple of times, but that did not help. Lastly I updated my daughters appletv to firmwar 6.1, and then DD stopped working on that unit too...

 

Since then I have cuorisly found that DD is now working on my main unit, when I stream movies from itunes, but still not when watching a netflix-movie...

 

Anyone out there who have had the same problem?

 

Cheers Perer

Mac OS X (10.7.2)

Posted on Mar 19, 2014 2:34 PM

Close

Q: No Dolby Digital Apple TV 3 firmware 6.1 (6698.99.16)

  • All replies
  • Helpful answers

first Previous Page 28 of 30 last Next
  • by matiasnavarro,

    matiasnavarro matiasnavarro May 28, 2014 11:20 PM in response to Vandergraff
    Level 1 (0 points)
    May 28, 2014 11:20 PM in response to Vandergraff

    You are very correct, in my case, I am comparing same Netflix titles, same region and only different video stream devices

  • by Aegis2k,

    Aegis2k Aegis2k May 28, 2014 11:53 PM in response to peter aagaard
    Level 1 (0 points)
    May 28, 2014 11:53 PM in response to peter aagaard

    I just started an episode of californication and it's playing in dolby digital.... Hope it sticks this time around.

  • by andrew165,

    andrew165 andrew165 May 29, 2014 12:51 AM in response to peter aagaard
    Level 1 (0 points)
    May 29, 2014 12:51 AM in response to peter aagaard

    I'm definitley hoping it stick around this time. Avengers did play in 5.1 before it all stopped working, I'll have to check when I get home if it still is.  I'm in the UK though so not sure if that makes any diference?

     

    Just need to sort out the lip sync issues now!

  • by webstereo,

    webstereo webstereo May 29, 2014 2:08 AM in response to andrew165
    Level 1 (5 points)
    Apple TV
    May 29, 2014 2:08 AM in response to andrew165

    I'm pleased to hear it's working. Apparently Apple "redistributes" the content for Apple TV in order to make it a seamless experience which is why generally, on Apple TV, it's the best way to see Netflix. IMO.

  • by Loek Frederiks,

    Loek Frederiks Loek Frederiks May 29, 2014 4:29 AM in response to webstereo
    Level 1 (15 points)
    May 29, 2014 4:29 AM in response to webstereo

    Watching Fargo on Netflix and yes the Dolby indicator on my Onkyo receiver is on !!!!

     

    Looks like they have fixed something since yesterday ?

  • by ferranfrombarcelona,

    ferranfrombarcelona ferranfrombarcelona May 29, 2014 5:21 AM in response to peter aagaard
    Level 1 (0 points)
    May 29, 2014 5:21 AM in response to peter aagaard

    Netflix DD 5.1 working fine again in my 90's Sony Receiver! Hope it will last some more, this time...

  • by Belo83,

    Belo83 Belo83 May 29, 2014 5:32 AM in response to peter aagaard
    Level 1 (0 points)
    May 29, 2014 5:32 AM in response to peter aagaard

    I'm not in front of my tv right now but as far as selecting "audio option", it's not a selectable feature, just informative. And I appologize if this isn't an option on at3. I haven't used my atv in quite some time because of the dolby issue, and instead use my smart tv to stream netflix. It's an option on my tv to "view audio info". I guess i figured it was somewhere in atv too so I appologize.

     

    For example. On my tv I can launch my vizio netflix app. I can browse and select movies. For each title I can select an option to view audio info. Here it will tell me if netflix is offering this movie in HD, superHD, subtitle options and what the audio source is. It was here that I noticed some newer movies are only available in stereo, however it appears most are DD. This is where I also discovered atv wasn't streaming DD and then I found this thread.

     

    So my only point was, that when testing to see if DD has been fixed, try and make sure you have it selected in your atv settings menu and see if you can verify the source is indeed streamed in DD. Sorry for the confustion.

  • by joelhal,

    joelhal joelhal May 29, 2014 5:41 AM in response to peter aagaard
    Level 1 (0 points)
    May 29, 2014 5:41 AM in response to peter aagaard

    I've been experiencing this too, but it seems it started working again today. Though the icon is still gone on Netflix...

  • by dmorris145,

    dmorris145 dmorris145 May 29, 2014 5:56 AM in response to peter aagaard
    Level 1 (0 points)
    May 29, 2014 5:56 AM in response to peter aagaard

    Enough of the Avengers working or not working! Start another thread for that or complain to Netflix!

  • by MattiasWidell,

    MattiasWidell MattiasWidell May 30, 2014 4:32 PM in response to peter aagaard
    Level 1 (0 points)
    May 30, 2014 4:32 PM in response to peter aagaard

    Noticed now that the Dolby Digitalicon is back on Netflix atleast on Hanibal and The Killing :-)

  • by JMichaelTX,

    JMichaelTX JMichaelTX May 30, 2014 7:16 PM in response to MattiasWidell
    Level 1 (0 points)
    Mac OS X
    May 30, 2014 7:16 PM in response to MattiasWidell

    I also am now seeing the Dolby Digital icon/logo on all movies that provide it.

     

    I did see it on The Killing, but not on Hannibal, which did NOT output DD.

     

    The DD icon is showing up on:

    • House of Cards (Season 2)
    • Black Hawk Down
    • The Killing
    • Company of Heros
    • Stranded

    just to name a few.

     

    I am very surprised to NOT find the icon, nor the DD sound output for some movies with a great soundtrack like Emperor, Sum of All Fears, and, as I said, Hannibal.

     

    I would love to know the process Netflix is going through to make DD available on HD movies.  Should ALL HD movies have DD?  Does Netflix have to reprocess the movie stream in some way to reconnect DD to the video?

  • by MattiasWidell,

    MattiasWidell MattiasWidell May 31, 2014 3:09 PM in response to JMichaelTX
    Level 1 (0 points)
    May 31, 2014 3:09 PM in response to JMichaelTX

    JMichael11 i live in Sweden, Europe, Region 2 so maybe becouse of that i have Hannibal with DD and not you?

  • by lkrupp,

    lkrupp lkrupp May 31, 2014 3:37 PM in response to MattiasWidell
    Level 5 (4,153 points)
    Mac OS X
    May 31, 2014 3:37 PM in response to MattiasWidell

    Consider that we really don't know what went on between Apple and Netflix. We do know that Apple's devices support video in specific formats. I don't know if other devices (Roku, Xbox, etc.) require different formats. So it is quite possible that Netflix has to encode video in several formats in order to support all the devices it runs on. Therefore some films that come with DD 5.1 on one device may not do so on another. Netflix may be in the process of encoding more films to include DD 5.1 for the Apple TV. It's also quite possible that some films released to Netflix for presentation never had DD 5.1 in the first place, like older movies.

  • by matiasnavarro,

    matiasnavarro matiasnavarro May 31, 2014 4:04 PM in response to lkrupp
    Level 1 (0 points)
    May 31, 2014 4:04 PM in response to lkrupp

    There's a BUNCH of Netflix titles labeled as DD in ATV 3 that doesnot play in DD 5.1, as an example MIAMI VICE(2006 Colin Farell version), THE PILL, RED EYE, THE NOTEBOOK and many more WHILE all of them reproduces DD 5.1 in my LG Smart TV and in my SONY Smart Bluray, they someone is not playing nice with us :-(

  • by JMichaelTX,

    JMichaelTX JMichaelTX May 31, 2014 8:58 PM in response to matiasnavarro
    Level 1 (0 points)
    Mac OS X
    May 31, 2014 8:58 PM in response to matiasnavarro

    matiasnavarro wrote:

     

    There's a BUNCH of Netflix titles labeled as DD in ATV 3 that doesnot play in DD 5.1, as an example MIAMI VICE(2006 Colin Farell version), THE PILL, RED EYE, THE NOTEBOOK and many more WHILE all of them reproduces DD 5.1 in my LG Smart TV and in my SONY Smart Bluray, they someone is not playing nice with us :-(

     

    matiasnavarro, I can NOT confirm your assertion.

     

    Neither Maimi Vice nor The Pill display the DD icon in the Netflix app on Apple TV.  So, of course, I would NOT expect these movies to be streamed in DD on Apple TV.

     

    Netfix has stated that as they have updated movies/shows to output DD on Apple TV, they will display the DD icon on Netfix/Apple TV.

     

    So far, I have found this to be 100% accurate.

     

    If you, or anyone, find a Netfilx movie on Apple TV that shows the DD icon, but does NOT output DD, then I would strongy suggest that you file a complaint with Netflix.

     

    My understanding is that Netflix is in the process of updating all of its movies/shows available on Apple TV to provide DD, and so indicate with the DD icon, for those movies/shows that actually have DD available.

     

    Some patience is required here.

first Previous Page 28 of 30 last Next