Q: Apple TV won't connect to iTunes Store

My apple tv won't connect to iTunes store so I can rent movies. It says accessing iTunes store and the the wheel spins, but nothing happens.I can use Netflix via Apple TV and can hear my music and see pictures so I know the internet connection is working.

Posted on Jul 26, 2013 12:10 PM

I have this question too

All replies

Helpful answers

by judysings,

judysings Jul 28, 2013 12:52 PM in response to Shandy 89
Community Specialists

Jul 28, 2013 12:52 PM in response to Shandy 89

Hi Shandy89,

Welcome to the Support Communities!

The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.

Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546

Apple - Support - Apple TV
http://www.apple.com/support/appletv/

Cheers,

- Judy
Reply options

Link to this post

by mCarver1,

mCarver1 May 31, 2014 9:57 PM in response to judysings
Level 1 (0 points)

May 31, 2014 9:57 PM in response to judysings

That was not helpful. The user says he or she can use Netflix so it's not a network connection problem. Did you read the question?
Reply options

Link to this post

by vazandrew,

vazandrew May 31, 2014 10:17 PM in response to mCarver1
Level 6 (19,267 points)

Apple TV

May 31, 2014 10:17 PM in response to mCarver1

That doesn't rule out a network issue, and this was posted almost a year ago. Do you have an issue you need addressed?
Reply options

Link to this post

Q: Apple TV won't connect to iTunes Store

All replies Helpful answers

by judysings,

by mCarver1,

by vazandrew,

All replies

Helpful answers