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Helpful answers
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Jun 1, 2014 11:13 AM in response to MiaLovesRonaldo7by King_Penguin,If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Jun 1, 2014 11:40 AM in response to MiaLovesRonaldo7by Texas Mac Man,If you can’t redeem your iTunes Gift Card or code
http://support.apple.com/kb/HT6021
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/kb/ht1574
Cheers, Tom