noelenefromashford

Q: Can anyone advise me how I can disable Connection Logging in Mac mail please it seems to have been added when I changed my internet settings thanks very much

Can anybody advise me how I can disable "Connection Logging which has set itself up in Mail, when the settings were changed for internet connection I am running OSX mavericks  10.9.3 thanks very much

Posted on Jun 2, 2014 3:42 AM

Close

Q: Can anyone advise me how I can disable Connection Logging in Mac mail please it seems to have been added when I changed my interne ... more

  • All replies
  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis Jun 2, 2014 6:42 AM in response to noelenefromashford
    Level 10 (207,963 points)
    Applications
    Jun 2, 2014 6:42 AM in response to noelenefromashford

    How did you start connection logging, and how is it manifested?

  • by noelenefromashford,

    noelenefromashford noelenefromashford Jun 2, 2014 6:05 PM in response to Linc Davis
    Level 1 (0 points)
    Jun 2, 2014 6:05 PM in response to Linc Davis

    Hi Linc, the wording appeared in brackets along side ever box eg:- inbox, trash etc, when I went with Telstra and changed settings as they are working with pop3.live.com now and I was unable to send any emails... I could receive them but not send and to my knowledge it wasn't appearing before this occurrence but I did have a look at script editor myself and perhaps I activated this app. to record events, I am not sure if this is the case but all my attempts to stop recording if it is this will not work.

    Thanks for replying to me I hope this is enough info to assist you.. cheers

  • by Linc Davis,

    Linc Davis Linc Davis Jun 2, 2014 6:14 PM in response to noelenefromashford
    Level 10 (207,963 points)
    Applications
    Jun 2, 2014 6:14 PM in response to noelenefromashford

    Please post a screenshot that shows what you mean. Be careful not to include any private information.

    Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

  • by noelenefromashford,

    noelenefromashford noelenefromashford Jun 2, 2014 11:56 PM in response to noelenefromashford
    Level 1 (0 points)
    Jun 2, 2014 11:56 PM in response to noelenefromashford
    ....
    Linc, this screen shot shows the wording sitting next to the word inbox -(0 messages -Connection logging enabled)  I am wondering what it means and where it is logging this information or who is logging this information pleaseScreen Shot 2014-06-03 at 4.11.35 pm.png
  • by t.moe,Solvedanswer

    t.moe t.moe Jun 3, 2014 5:26 AM in response to noelenefromashford
    Level 1 (83 points)
    Jun 3, 2014 5:26 AM in response to noelenefromashford

    Try Mail > Window > Connection Doctor.

     

    Choose your account, and then check the status of the Log Connection Activity checkbox.  It's probably set.  Clear it, if it is.

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Jun 3, 2014 5:46 AM in response to noelenefromashford
    Level 10 (207,963 points)
    Applications
    Jun 3, 2014 5:46 AM in response to noelenefromashford

    The above answer is correct.

  • by 3r4y,

    3r4y 3r4y Jun 3, 2014 1:09 PM in response to noelenefromashford
    Level 1 (0 points)
    Jun 3, 2014 1:09 PM in response to noelenefromashford

    I just ran in with the same situation, thx!!!

  • by noelenefromashford,

    noelenefromashford noelenefromashford Jun 3, 2014 4:37 PM in response to noelenefromashford
    Level 1 (0 points)
    Jun 3, 2014 4:37 PM in response to noelenefromashford

    Thanx very much linc I appreciate your trouble enjoy yr day.. cheers  Noelene

  • by Cerniuk,

    Cerniuk Cerniuk Aug 5, 2014 5:35 AM in response to noelenefromashford
    Level 1 (27 points)
    Servers Enterprise
    Aug 5, 2014 5:35 AM in response to noelenefromashford

    I certainaly did not turn connection logging on but the effect was disastrous.  Mail would not respond as long as there was a slow connection. I figured this out through turning off all network connections and watching Mail spring back to life and let me search my messages.

     

    Normally if a connection is slow to respond, mail just lets the slow connection do it's thing while everything else operates largely unhindered.With connection logging turned on, your Mail app is a slave to the slowest connection to a mail server (I have 8 total)

     

    I had to crash mail over and over again to do a simple search of my messages until I happen to notice that this connection logging was turned on.  I found this thread, turned it off, now Mail works as well as it ever has (very buggy but usable)

     

    How dare Apple do that behind my back!?  After all the problems there are Mail, they have the gall to turn on logging and reduce Mail to unusable?

     

    I also deleted all the logs for a good house keeping seal of approvable.  They were here:

    Screen_Shot_2014-08-05_at_8_31_21.png

     

    Some day Apple might consider hiring a test team... instead of relying on all the users.

  • by company_doctor,

    company_doctor company_doctor Aug 19, 2015 10:39 PM in response to noelenefromashford
    Level 1 (0 points)
    Aug 19, 2015 10:39 PM in response to noelenefromashford

    I had this "Connection logging enabled" issue.

    Indeed, the "log connection activity" box was checked in Connection Doctor.
    Unchecked now.

     

    I found Cerniuk's LOG location helpful. 

    My LOG folder in this location was 10.49GB !

    Deleted now.

  • by cdgille,

    cdgille cdgille Jan 15, 2016 8:09 AM in response to noelenefromashford
    Level 1 (0 points)
    Jan 15, 2016 8:09 AM in response to noelenefromashford

    Ever since I upgraded to El Capitan on the second day of release, I must turn off my basic iTunes .mac account several times a day, and dump the gigabytes of logs that are accumulating (For example, I just re-enabled my account 10 minutes ago and I already have a log of 32MB and a Zip archive of 25MB.  After I check mail I will have to disable the account again, just so I can read my mail in other IMAP accounts).  All log boxes are turned off, but it makes no difference - the logging goes on (up to 36 and 26 as I type this).  This "fix" does NOT fix my problem.  Any other work arounds?  Thanks guys.

  • by HenryS,

    HenryS HenryS Apr 22, 2016 8:09 AM in response to noelenefromashford
    Level 2 (303 points)
    Apr 22, 2016 8:09 AM in response to noelenefromashford

    Since my recent EC (El Capitan) upgrade, I found that the logs are pretty small for me- each in the KB size. There are lots of them, though, when logging activity in Connection Doctor is active. The logs gathered in Connection Doctor in Mail.app are zipped up pretty tightly. See pics. The current date is left unzipped, while previous dates are zipped up automatically, assuming logging remains turned on. YMMV.

     

    Of course the logging can be turned off at any time, but I find it convenient to keep it on. There's just not a lot of cruft. Connection Doctor is a useful tool when looking for issues with my Email Accounts.

     

    Do yours look similar (~/Library>Containers>com.apple.mail>Data>Library>Logs>Mail) which is accessible more directly from the Connection Doctor>Logs button?

     

    Henry

    Screen Shot 2016-04-22 at 10.56.30.pngScreen Shot 2016-04-22 at 10.56.50.png