John Florence

Q: Disappearing iCloud Mail messages

On all devices, and at icloud.com.

I've noticed it in Sent messages when I look for the message five minutes after sending it, and it's gone. Only happens occasionally; has occured twice in the last two days. These missing sent messages are received. It may be happening in inbox also but if an unimportant email is missing I'd never notice it. Since it's happening at the source, icloud.com, it would seem to be an Apple server problem, right?

I'm using Mavericks and ios7.

Posted on Mar 4, 2014 10:36 AM

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Q: Disappearing iCloud Mail messages

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  • by paul2104,

    paul2104 paul2104 May 27, 2014 2:36 AM in response to paul2104
    Level 1 (4 points)
    May 27, 2014 2:36 AM in response to paul2104

    It's very simple logic and not something that would cause most people to throw their arms in the air and scream 'semantics! - Bye!'

  • by Csound1,

    Csound1 Csound1 May 27, 2014 2:42 AM in response to paul2104
    Level 9 (51,161 points)
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    May 27, 2014 2:42 AM in response to paul2104

    This is a tech support forum, if you want to discuss economics go where that is the subject

     

    But thanks for the laugh.

  • by paul2104,

    paul2104 paul2104 May 27, 2014 3:08 AM in response to Csound1
    Level 1 (4 points)
    May 27, 2014 3:08 AM in response to Csound1

    I'm pretty sure you raised the economic argument that the software was free as the excuse for the tech failure.

  • by Csound1,

    Csound1 Csound1 May 27, 2014 3:15 AM in response to paul2104
    Level 9 (51,161 points)
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    May 27, 2014 3:15 AM in response to paul2104

    Quit putting words in my mouth.

     

    For the record, I have used Apple mail systems since iTools debuted with .mac, and I still use it for all non business related purposes.

     

    There is no tech failure now or then with the system, in my experience it works perfectly on all platforms. There is however a limited outbreak of consumer failure.

     

    Clear now.

  • by paul2104,

    paul2104 paul2104 May 27, 2014 3:24 AM in response to Csound1
    Level 1 (4 points)
    May 27, 2014 3:24 AM in response to Csound1

    I too have used macs since 1987 – working closely with Apple on their early advertising campaigns, so I'm pretty experienced too. This is however my first experience of significant numbers of emails going missing, despite having used countless email providers - both free and subscription. From the Apple that I have known through scores of machines and nearly 3 decades, I am genuinely shocked.

     

    You did and still do say that you wouldn't use the free services for your business activity and you did make the ecnomic argument that that software is somehow 'allowed' to be of a lower standard, as your reason for this. You didn't at any point address the tech side of my enquiry. You seem more concerned with feeling that you're right, and putting people down, rather than contributing to discussion on improvements - which is the purpose I believe this forum can provide for Apple themselves.

  • by Csound1,

    Csound1 Csound1 May 27, 2014 3:34 AM in response to paul2104
    Level 9 (51,161 points)
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    May 27, 2014 3:34 AM in response to paul2104

    paul2104 wrote:

     

    I too have used macs since 1987 – working closely with Apple on their early advertising campaigns, so I'm pretty experienced too.

    Very nice story.

     

    paul2104 wrote:

     

    You did and still do say that you wouldn't use the free services for your business activity and you did make the ecnomic argument that that software is somehow 'allowed' to be of a lower standard, as your reason for this.

    Glass half empty kind of guy I see.

     

    I said (and still say) that I expect a higher standard of service for business than I do for personal use. I wish to be able to track any mail that it is not delivered in timely fashion, I require total retention of all communications via email and I insist on flexible hands off archiving facilities. I am prepared to pay for those services, my clients deserve it and they pay for it. If you want to use a consumer system for a business you go right ahead. I am sure the savings is considerable.

     

     

    As I have pointed out to you before I have had no issues with email loss from iCloud accounts using compatible clients, but I have seen poorly setup examples that do.

     

    Without fail the cause turns out to be on the operators side.

     

    By the way, how much did you pay for Mavericks, you question seems to have eluded you.

  • by paul2104,

    paul2104 paul2104 May 27, 2014 3:48 AM in response to Csound1
    Level 1 (4 points)
    May 27, 2014 3:48 AM in response to Csound1

    There's no error in either my icloud or email set up. Emails vanish, and there are other widespread reports of this.

     

    Over time I have spent over £150,000 on Apple machines including Mavericks. This allowed them to fully pay their coders to write Mavericks for me. It's not smoke & mirrors – it's directly how they paid for it. Apple has the highest corporate reserve on the planet - over $100 billion in cash alone, so everything they do has been fully paid for.

     

    I won't start on Maverick's loss of the video preview function for a wide range of codecs - something that was a back-bone Finder function for the film production industry. Or the removal of a whole host of shortcuts that are second nature to thousands of core users like myself.

  • by Csound1,

    Csound1 Csound1 May 27, 2014 3:50 AM in response to paul2104
    Level 9 (51,161 points)
    Desktops
    May 27, 2014 3:50 AM in response to paul2104

    paul2104 wrote:

     

    There's no error in either my icloud or email set up. Emails vanish, and there are other widespread reports of this.

    Unsupported claims are merely that, unsupported.

     

    Post some links showing this 'widespread issue'.

     

    And you have setup errors, I will place money on that.

  • by paul2104,

    paul2104 paul2104 May 27, 2014 4:12 AM in response to Csound1
    Level 1 (4 points)
    May 27, 2014 4:12 AM in response to Csound1

    iCloud has the easiest set up there is. My mac has been checked by the 'geniuses' at 2 retail stores.

     

    801,000 links - many of them right on the money. http://lmgtfy.com/?q=icloud+email+missing

  • by Csound1,

    Csound1 Csound1 May 27, 2014 4:14 AM in response to paul2104
    Level 9 (51,161 points)
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    May 27, 2014 4:14 AM in response to paul2104

    What a supercilious chap you are.

  • by paul2104,

    paul2104 paul2104 Jun 3, 2014 3:17 AM in response to Csound1
    Level 1 (4 points)
    Jun 3, 2014 3:17 AM in response to Csound1

    errr... I think if you check back over the thread, you'll see that's probably YOU..? You started on your high horse and you stayed there. Eventually, you'll find that it comes back at you.

     

    Incidentally, I've just found 85 of my SENT icloud messages sitting in the trash from the last month alone. I never put my own sent messages into the trash. Ever.

     

    Still, the real Mr Supercilious will claim that's my own user error in some way..

  • by Csound1,

    Csound1 Csound1 Jun 3, 2014 3:20 AM in response to paul2104
    Level 9 (51,161 points)
    Desktops
    Jun 3, 2014 3:20 AM in response to paul2104

    With a bit of luck you will find some more, someday.

     

    Good luck with that.

  • by David Swart,

    David Swart David Swart Jan 21, 2015 8:46 AM in response to paul2104
    Level 1 (0 points)
    Jan 21, 2015 8:46 AM in response to paul2104

    I can't help but get a kick out of picturing people like your troller here as Nick Burns...

     

    https://www.youtube.com/watch?v=tfKL6RM8hsY

  • by David Swart,

    David Swart David Swart Jan 21, 2015 8:50 AM in response to David Swart
    Level 1 (0 points)
    Jan 21, 2015 8:50 AM in response to David Swart

    I bet Nick critiques my "bumping" of an old post too.  I never understood why some people think posts go stale - as if content loses relevance because a certain number of days have passed.

  • by Jyrki Kallio,

    Jyrki Kallio Jyrki Kallio Sep 17, 2015 3:08 AM in response to paul2104
    Level 1 (60 points)
    Sep 17, 2015 3:08 AM in response to paul2104

    Has anyone found a solution?

     

    This has been starting to happen to me as well, a few times over the past month. For instance today, I had four mails unread in my iCloud mailbox, all of which I had sent myself at the same time from my work email. Now only one remains. The other three have disappeared without a trace. They are not in Trash, Junk folder etc. Just nowhere. People have been complaining over tha last weeks that I don't reply to their mails, and I have said that I have never received them. It never occurred to me that the Apple servers could be "eating" my mails.

     

    What is the issue here?

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