Jeremy Winston

Q: LG HBS-730 volume too loud on iPhone 5s

Sorry, as this is probably a repost.  My other post seems to be blank?

 

I've got the above BT headset, and it sounds wonderful.

 

However, it's simply too loud.  Even on the lowest setting.  My old BT headset used to have a volume control which was independent of the iPhone 5s BT volume setting.  I've seen notes online that the 730 does as well, but I can't seem to get it to do anything other than affect the iPhone 5s volume and not its own.

 

Any thoughts?

 

I'm currently running 7.0.6.

 

Thanks

iPhone 5s, iOS 7.0.6

Posted on Mar 5, 2014 11:12 AM

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Q: LG HBS-730 volume too loud on iPhone 5s

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  • by Jeremy Winston,

    Jeremy Winston Jeremy Winston Mar 6, 2014 6:22 AM in response to Jeremy Winston
    Level 1 (1 points)
    Mar 6, 2014 6:22 AM in response to Jeremy Winston

    More info...

     

    There appear to be two volumes associated when I connect up the HBS-730.  When I'm listening to music (I haven't tried games or other apps), the volume popup is titled 'Volume.'  It is that volume (when listening to music) that is too loud even on the lowest setting.

     

    When on a phone call, the volume popup is titled 'Bluetooth' and that volume control is just fine.

     

    Does that give anyone any thoughts?

  • by rnanderson,

    rnanderson rnanderson Mar 17, 2014 10:12 AM in response to Jeremy Winston
    Level 1 (5 points)
    Mar 17, 2014 10:12 AM in response to Jeremy Winston

    My problem is exactly the opposite, that is to say, the volume can be adjusted to a comfortable listening level in music, but it is too loud on a voice call. Even at the lowest setting it is so loud it distorts and is almost painful.

  • by Jeremy Winston,

    Jeremy Winston Jeremy Winston Mar 17, 2014 6:01 PM in response to rnanderson
    Level 1 (1 points)
    Mar 17, 2014 6:01 PM in response to rnanderson

    Now... isn't that odd!?!

     

    What does the volume window say when you're on a call or listening to music?

     

    I wonder if there's a base calibration somewhere that calibrates the 730 to the phone.

  • by KEMAC19,

    KEMAC19 KEMAC19 Apr 9, 2014 11:14 AM in response to Jeremy Winston
    Level 1 (0 points)
    Apr 9, 2014 11:14 AM in response to Jeremy Winston

    I have the same issue.  The lowest setting on this device is incredibly too loud with music.  I havent tried it with a call yet. 

  • by EJohnson5,

    EJohnson5 EJohnson5 Apr 29, 2014 11:33 AM in response to KEMAC19
    Level 1 (0 points)
    Apr 29, 2014 11:33 AM in response to KEMAC19

    I have just upgraded from an iPhone 4s to an iPhone 5s and am now having the same issue.  Calls are loud when at the lowest volume setting from using either the new phone or headset to adjust on my new phone that never was an issue with the old phone.  When playing music, I do not appear to be having issues with the volume setting and actually have two different settings, one from the headset and one on the phone.

     

    Both phones are/were running iOS 7.1.1.  For me this can start to be an issue as I am on conference calls all the time for work that I join remotely.

  • by DJ John Dow,

    DJ John Dow DJ John Dow May 7, 2014 10:26 AM in response to Jeremy Winston
    Level 1 (0 points)
    May 7, 2014 10:26 AM in response to Jeremy Winston

    Same issue. HBS-800. It's an awesome kit... just to loud.

  • by FabioCAMS,

    FabioCAMS FabioCAMS Jun 5, 2014 6:45 PM in response to Jeremy Winston
    Level 1 (0 points)
    Jun 5, 2014 6:45 PM in response to Jeremy Winston

    This is definitely a problem on the Iphone (I'm using 5S).

    I just paired my LG tone 730 with my iMac and I can change the volume to my liking.

    It is clear to me know that Apple must come up with a patch so the iphone doesn't "lock"the device's sound allowing for proper music listening.

  • by 12fretter,

    12fretter 12fretter Jun 6, 2014 6:26 PM in response to FabioCAMS
    Level 1 (0 points)
    Jun 6, 2014 6:26 PM in response to FabioCAMS

    I'm not sure it's the iphone causing the issue. I have an ipad 2 running ios 6 and have the same issue. It seems that the bluetooth protocol (or whatever that's called) on the 730 doesn't correctly synch with the volume level of the device. I'm listening to Pandora with the volume on the ipad off with no bars and the headphones at their lowest and it's still a bit too loud. Too crisp on the treble side as well. There may be a firmware update for them that resolves the issue.

  • by FabioCAMS,

    FabioCAMS FabioCAMS Jun 7, 2014 5:11 PM in response to 12fretter
    Level 1 (0 points)
    Jun 7, 2014 5:11 PM in response to 12fretter

    It works perfectly with the imac and other phone user had the same issue that was corrected after their phone system was update with new "firmware", that fixed the bug. I'm 100% it's the iphone

  • by Sito53,

    Sito53 Sito53 Jun 8, 2014 1:50 PM in response to FabioCAMS
    Level 1 (0 points)
    Jun 8, 2014 1:50 PM in response to FabioCAMS

    NOT 100% the iPhone5.  I have HBS-730 I bought a 2/13 and another new one just purchased last week.  The "old" one works fine with volume adjustments on the phone and headset working independently. The "new" one is way too loud.  I think the firmware on the headset has been updated and that is causing the issue.  On my PC and Mac it works fine.

  • by FabioCAMS,

    FabioCAMS FabioCAMS Jun 8, 2014 4:52 PM in response to Sito53
    Level 1 (0 points)
    Jun 8, 2014 4:52 PM in response to Sito53

    I bought my headset last week.

  • by rockthegod,

    rockthegod rockthegod Jun 9, 2014 5:17 PM in response to Jeremy Winston
    Level 1 (0 points)
    Jun 9, 2014 5:17 PM in response to Jeremy Winston

    Same problem with me. iPhone 5 with iOS 7.0.6. Just bought the HBS730 and the minimum volume is deafeningly loud. The headset works perfectly with my Macbook Air (OSX 10.9.3) and an Acer Android tablet - where you can control the source volume and the headset volumes independent of each other. The problem seems to be with iOS. What a weird problem... If anybody know any solutions, please let us know. Thank you.

  • by jrduggan,

    jrduggan jrduggan Jun 15, 2014 3:45 AM in response to Jeremy Winston
    Level 1 (0 points)
    Jun 15, 2014 3:45 AM in response to Jeremy Winston

    So this may not work on all devices, but it worked on my iPhone 4S running iOS 7.1.1, all I did was reset the network settings then reconnected the HBS-730.  Go to General>Reset>Network and enter your passcode.  You WILL lose all wifi networks that are saved.  I am not saying this will work for everyone, but it may be worth a shot because I was having the same problem when I bought my HBS-730 last night.

  • by jrduggan,

    jrduggan jrduggan Jun 15, 2014 3:54 AM in response to jrduggan
    Level 1 (0 points)
    Jun 15, 2014 3:54 AM in response to jrduggan

    Update:

    After turning the device off and on again, it is back to the original issue.  I reset the network settings again, and nothing changed.

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