AyaTheBookWorm
Level 1 (0 points)

Q: my macbook pro loses internet connection and I have to turn the wifi on and off every 2 minutes to get the connection back. HELP!

It's really ******* me off that I have to turn the wifi on and off every minute. And also I can't download anything because of this problem.

MacBook Pro with Retina display, Mac OS X (10.5.8)

Posted on Jun 8, 2014 4:54 AM

by alex_h1,Solvedanswer
alex_h1 alex_h1
Community Specialists
A:

Hello AyaTheBookWorm,


Thanks for using Apple Support Communities.

 

I can definitely understand how this is frustrating, I would feel the same way.  To troubleshoot this issue please see the steps below, as well as checking out the Wireless Diagnostics.

 

Symptom: The network connection drops unexpectedly

  • Your Mac may not not stay connected to your Wi-Fi network reliably.
  • Your Mac may stop accessing the Internet during use.

Solution

Use these steps if your computer disconnects from its Wi-Fi network unexpectedly.

  1. Check your range to the Wi-Fi router and reduce the effect of interference.
    If your computer is too far from your Wi-Fi router or your environment has too much Wi-Fi interference, then your computer may not detect the Wi-Fi network properly. The easiest way to check for range limits with your Wi-Fi network is to move your computer or your Wi-Fi router closer together and make sure that there are no obstructions (such as walls, cabinets, and so forth) between the router and your computer.
    See Potential sources of wireless interference for more information about interference and solutions.
  2. Try connecting to a different Wi-Fi network. If your computer works fine when connected to a different Wi-Fi network, then the issue may be related to your network router or ISP. In that case, contact the manufacturer of your router or your ISP.

Wi-Fi: How to troubleshoot Wi-Fi connectivity

http://support.apple.com/kb/HT4628

 

About Wireless Diagnostics

http://support.apple.com/kb/HT5606

 

Take care,

Alex H.

Posted on Jun 10, 2014 7:38 AM

Close
AyaTheBookWorm

Q: my macbook pro loses internet connection and I have to turn the wifi on and off every 2 minutes to get the connection back. HELP!

  • All replies
  • Helpful answers

  • by alex_h1,Solvedanswer

    alex_h1 alex_h1 Jun 10, 2014 7:38 AM in response to AyaTheBookWorm
    Community Specialists
    Jun 10, 2014 7:38 AM in response to AyaTheBookWorm

    Hello AyaTheBookWorm,


    Thanks for using Apple Support Communities.

     

    I can definitely understand how this is frustrating, I would feel the same way.  To troubleshoot this issue please see the steps below, as well as checking out the Wireless Diagnostics.

     

    Symptom: The network connection drops unexpectedly

    • Your Mac may not not stay connected to your Wi-Fi network reliably.
    • Your Mac may stop accessing the Internet during use.

    Solution

    Use these steps if your computer disconnects from its Wi-Fi network unexpectedly.

    1. Check your range to the Wi-Fi router and reduce the effect of interference.
      If your computer is too far from your Wi-Fi router or your environment has too much Wi-Fi interference, then your computer may not detect the Wi-Fi network properly. The easiest way to check for range limits with your Wi-Fi network is to move your computer or your Wi-Fi router closer together and make sure that there are no obstructions (such as walls, cabinets, and so forth) between the router and your computer.
      See Potential sources of wireless interference for more information about interference and solutions.
    2. Try connecting to a different Wi-Fi network. If your computer works fine when connected to a different Wi-Fi network, then the issue may be related to your network router or ISP. In that case, contact the manufacturer of your router or your ISP.

    Wi-Fi: How to troubleshoot Wi-Fi connectivity

    http://support.apple.com/kb/HT4628

     

    About Wireless Diagnostics

    http://support.apple.com/kb/HT5606

     

    Take care,

    Alex H.

  • by PHighfield1,

    PHighfield1 PHighfield1 Apr 19, 2016 10:03 PM in response to alex_h1
    Level 1 (4 points)
    Apr 19, 2016 10:03 PM in response to alex_h1

    Really.. this is solved? I have exact same issue. Every 3 minutes or so I need to turn wifi off and on again to regain internet. It doesn't matter if I am sat ontop of the router or whatever. I know this is an old topic.. but seems this is still an ongoing issue with apple wifi?

     

    I have macbook pro 2015 and have since moved to China... so taking it back to the store might not be an option. This issue consists whether I am at work or at home.