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Jun 10, 2014 8:31 AM in response to Rutzahiraby matt00,Hey Rutzahira,
Thanks for the question. The following resource refers to a great support page for Disney Movies Anywhere, which may provide the troubleshooting information that could solve your issue:
About Disney Movies Anywhere and iTunes Store
http://support.apple.com/kb/HT6129
Additional Information
To learn about system requirements or program details, visit Disney Movies Anywhere or contact a Disney Movies Anywhere representative.
For urgent issues, call 1-855-347-3722 to speak to a Disney Movies Anywhere representative.
For all other questions, use the Disney Movies Anywhere contact form.
Thanks,
Matt M.