avidrunner9

Q: flashing question mark on startup, plzz plzz help

Hello,

 

I know there are many post on this topic, but not getting exactly  for this machine.

 

was normal yesterday, today when i turend on, i see flashing question mark with grey folder.

 

i really need help with this, how can i sort this out? what will be the problem?

 

 

2014-06-10 22.58.21.jpg

 

i tried holding command key on the restart, it ends with below image...... what is this??

2014-06-10 22.57.06.jpg

 

please let me know, i have very important files, i'm worried. your any reply would be appreciated. thanks

iMac

Posted on Jun 10, 2014 3:04 PM

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Q: flashing question mark on startup, plzz plzz help

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  • Helpful answers

  • by Klaus1,

    Klaus1 Klaus1 Jun 10, 2014 3:51 PM in response to avidrunner9
    Level 8 (48,821 points)
    Jun 10, 2014 3:51 PM in response to avidrunner9

    What Mac do you have, with what version of OS X?

  • by avidrunner9,

    avidrunner9 avidrunner9 Jun 10, 2014 5:52 PM in response to Klaus1
    Level 1 (0 points)
    Jun 10, 2014 5:52 PM in response to Klaus1

    I'm using OSX 10.3.9!

  • by Klaus1,

    Klaus1 Klaus1 Jun 11, 2014 1:30 AM in response to avidrunner9
    Level 8 (48,821 points)
    Jun 11, 2014 1:30 AM in response to avidrunner9

    Have a look at this post from ds store:

     

    https://discussions.apple.com/message/18144831#18144831

  • by avidrunner9,

    avidrunner9 avidrunner9 Jun 11, 2014 11:10 AM in response to Klaus1
    Level 1 (0 points)
    Jun 11, 2014 11:10 AM in response to Klaus1

    thanks,

     

    will this be ok if i remove original hdd and attach 2.5" HDD. can i install a new mac in this???

  • by rccharles,

    rccharles rccharles Jun 11, 2014 11:17 AM in response to avidrunner9
    Level 6 (8,486 points)
    Classic Mac OS
    Jun 11, 2014 11:17 AM in response to avidrunner9

    The blinking question mark indicates that the firmware could not find a valid Operating System on your machine.

     

    Your harddrive may have failed. Your filesystem may have bcome corrupted.

     

    You may want to seek professional help here.  You need to decide how important you data is to you.  Be sure to specify that you want your data back.

     

    In addition to the fix your mac places, there are professional firms the will attempt to recover data from a failed harddrive. Recovery does not come cheap.

     

    diy...

     

     

     

     

     

    I suspect disk corruptions.

     

    verify & repair your startup drive

    To verify & repair you file system on the startup drive, you will need to run disk utility from you installation DVD.

     

    This article  will tell you how to get to disk utility.  Once in a disk utility, you can go and attempt to recover the disk.

    http://support.apple.com/kb/TS1417


    To repair your startup drive, you will need to run disk utility from your startup DVD.
    Mac OS X 10.4: About the utilities available on the Mac OS X 10.4 Install DVD

    http://support.apple.com/kb/HT2055

     

    How to run disk utility from your startup DVD.

    1. Insert your  startup DVD  into your reader.  Power down your machine.  Hold down to the c key.  Power on your machine.  This will bootup your startup DVD.
    2. This will bring you to a panel asking you for your language.  Pick your language.
    3. initial boot screen dvd.jpg

       

    4. You you come to the Install Mac OS panel.  Do not install.
    5. Click on Utilities menu item.  This will give you a pulldown list of utilities.
    6. Click on the disk utility.
      cd pulldown.jpg
    7. You are now in disk utility.  Pick your disk.  Click on repair it should be on the lower right of the panel. http://farm5.static.flickr.com/4020/4307921456_2064c6612c.jpg
    8. Once the repair completes successfully, you should update your permissions.
  • by avidrunner9,

    avidrunner9 avidrunner9 Jun 11, 2014 12:14 PM in response to rccharles
    Level 1 (0 points)
    Jun 11, 2014 12:14 PM in response to rccharles

    i have one thing to ask u, tell me if i remove the original HDD and attach 2.5" HDD and install a new MAC??? will it accept??

  • by rccharles,

    rccharles rccharles Jun 11, 2014 2:58 PM in response to avidrunner9
    Level 6 (8,486 points)
    Classic Mac OS
    Jun 11, 2014 2:58 PM in response to avidrunner9

    We do not know your existing mac. What is it?  We cannot answer your question completely without this info.

     

    Since your running 1.3.9, it an older machine.  Since your talking about 2.5 hdd, it's probably a laptop.

     

    if i remove the original HDD and attach 2.5" HDD


    Are you saying your going to replace your existing 2.5" hdd with a new 2.5"hdd?  Be sure to get a compatible 2.5"" hd.  I'd suggest calling OWC and let them pick the drive for you.  I'd give OWC a call. 1-815-338-8685. 

     

    We cannot say.  Could be someother problem with machine.  It will probably will work since the most common reason for this error is a bad hdd.

     

    and install a new MAC??? will it accept??

     

    What is MAC?   Mac is spelled thus. Are you saying you want to install a new copy of Mac OS X?  Depends on what version of Mac OS X you are talking about?  What machine are you talking about? Do you have your original startup cd/dvds?  These will work. 

     

    Restore Tiger 10.4 & Leopard 10.5  DVDs are available from Apple by calling  1(800) 275-2273. Have your serial number ready. Have your credit card ready too.  There may be a small fee.

    https://discussions.apple.com/thread/4720126?tstart=0  -- January 20,2013

    https://discussions.apple.com/message/24588313#24588313 -- January 22,2014

     

    Robert

  • by rccharles,

    rccharles rccharles Jun 11, 2014 3:00 PM in response to rccharles
    Level 6 (8,486 points)
    Classic Mac OS
    Jun 11, 2014 3:00 PM in response to rccharles

    Do not post your serial number.

     

    Query by serial number

    Apple's warrenty database will identify the type of Mac you have.  Your serial number is securely sent.  Provides more information for newer machines.

    https://selfsolve.apple.com/agreementWarrantyDynamic.do

     

    This site provides more information.  Best for older machines.  Note, serial number is sent in the clear.

    "A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"

    http://www.appleserialnumberinfo.com/Desktop/index.php

     

    or

    This site provides more information, but lacks security too.

    "A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"

    http://www.appleserialnumberinfo.com/Desktop/index.php

    http://www.chipmunk.nl/klantenservice/applemodel.html

        ( hint by K Shaffer  )

  • by avidrunner9,

    avidrunner9 avidrunner9 Jun 11, 2014 3:57 PM in response to rccharles
    Level 1 (0 points)
    Jun 11, 2014 3:57 PM in response to rccharles

    Yes it is iMAC G5 20, currently it has 3.5, so i assumed my this hdd is corrupted. that is why i want to know whether 2.5 inch (laptop) hdd will be ok to run or no?

     

    yeah a NEW MAC OS X on 2.5" hdd!!

     

    and very much thanks for urr reply and suggestion.

  • by rccharles,

    rccharles rccharles Jun 11, 2014 7:36 PM in response to avidrunner9
    Level 6 (8,486 points)
    Classic Mac OS
    Jun 11, 2014 7:36 PM in response to avidrunner9

    You could buy a new machine.

     

    I'm not sure what you are proposing to do once you get  a new machine?

     

    Do you want to try to get the data off of your old machine?  Typically, you would try to pull your harddrive out of the old machine and place the old drive in a external harddrive enclosure and see if you could read the data.  You do not know if you could read the data until you try.  

     

    Extract the harddrive.  Attach the 'bare' harddrive to the adapter. Attach the adapter to a Mac.  Try reading the data. Run a household fan on the harddrive.

     

    examples:

      http://www.cablewholesale.com/products/usb-firewire/usb-2.0-products/product-40u 2-01000.php?utm_source=Nextag&utm_medium=cpc&zmam=54972865&zmas=1&zmac=4&zmap=44   77

     

    http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=32765 54&CatId=3770

     

    You could try booting up with your startup dvd.  You could see if you can see the data.  Off the top of my head, you would have to get into terminal and look for the data.  I forget if you can see the data on the startup drive in the normal way.

     

    If you are not comfortable doing this stuff, take it to a repair place and see what they can do.

     

    Robert