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Helpful answers
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Jun 13, 2014 11:40 AM in response to pkeimigby alex_h1,Hello pkeimig,
Thanks for using Apple Support Communities.
To troubleshoot this issue of a white screen on your iPod, please follow the steps below:
Screen is unresponsive and displays Apple logo or white screen
- Reset iPod by holding down the Sleep/Wake button and Home button until you see the Apple logo appear. If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes.
- If the Apple logo does not appear, or if the iPod is not seen in iTunes, connect it to iTunes and try to restore.
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Take care,
Alex H.
