Q: movies icon has disappeared from apple tv
i can't get my movie icon on my apple tv, I have checked i am signed in, rebooted etc and nothing
AppleTV 2
Posted on Jul 15, 2013 3:48 PM
by jason269,Solvedanswer
Community Specialists
Hi, Noel.
Usually when an application is missing from the Apple TV interface, there is a wireless connection issue or parental controls are enabled. Here are a couple articles that will help you troubleshoot this issue. See the section in the first article labeled Hiding icons.
Apple TV: Arranging icons on the main menu
http://support.apple.com/kb/HT5490
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
Cheers,
Jason H.
Posted on Jul 17, 2013 9:52 AM