Kati999
Level 1 (0 points)

Q: Unknown error -54 while syncing in itunes.

Hi lately when I try to put some new music on my ipod it says that it can't sync due to unknown error -54 in itunes. I tried to reinstal itunes which didn't work, then I restored my ipod. After  I restored my ipod I put in some music which have been syncing well in the past and I got it again. I even connected an older ipod I had and it still said the same thing. I read that this error means a blocked file but I don't know how to unblock or even find blocked files as I own a PC and not a Mac. Can someone please tell me in details how to find blocked files and how to unblock them on a PC? If it hellps I have Windows 8 and my devices are Ipod touch 5 and 3.

iPod touch, Windows 8

Posted on Jun 1, 2014 8:11 AM

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Kati999

Q: Unknown error -54 while syncing in itunes.

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  • by Timlin_,Helpful

    Timlin_ Timlin_ Jun 4, 2014 2:57 PM in response to Kati999
    Level 1 (5 points)
    Jun 4, 2014 2:57 PM in response to Kati999

    Im having the same problem. Please Help

  • by JMBarron55,

    JMBarron55 JMBarron55 Jun 14, 2014 3:37 AM in response to Kati999
    Level 1 (0 points)
    Jun 14, 2014 3:37 AM in response to Kati999

            I have been fighting the exact same problem since iTunes 11.2.2.3 was installed. I would get the error when syncing both my iPad and my iPhone.  After researching the issue it seemed to be related to "Blocked" files being synced. The files in question were without exception .mp3 and .jpg files that people had given me. I found I could right click on the file, check the properties and there was an Unblock button that would clear the problem for that file. Unfortunately, my iTunes library was littered with this type of file and there was no way to go through one file at a time. This was also the case with a folder of Photos I had synced to my iPad. There were many references online to a program called “Streams.exe”, that was supposed to fix blocked files, but repeated attempts failed to unblock my files. After many hours of reading I did find a solution. I created a .zip file of the folder of .jpg files I was syncing on my iPad. I deleted the original folder and replaced it with the contents of the zip file. The end result was I had the same files but none of them had the Block. I repeated this process in my iTunes music folder with the same result. It was a time consuming process, given I had over 6,000 files in my library. If you have more than they I feel sorry for you. At least I can sync both devices without the error message now.  Since then I just check the files before I add them to iTunes and the problem has not reappeared.  Hope this helps!

  • by Rooster_Man,

    Rooster_Man Rooster_Man Jul 31, 2014 1:40 PM in response to JMBarron55
    Level 1 (0 points)
    Jul 31, 2014 1:40 PM in response to JMBarron55

    You can see my solution here https://discussions.apple.com/thread/6368635

  • by Rooster_Man,

    Rooster_Man Rooster_Man Jul 31, 2014 1:42 PM in response to JMBarron55
    Level 1 (0 points)
    Jul 31, 2014 1:42 PM in response to JMBarron55

    You can see my solution https://discussions.apple.com/thread/6368635

  • by aprincessanne,Helpful

    aprincessanne aprincessanne Mar 14, 2015 11:12 PM in response to Kati999
    Level 1 (5 points)
    Mar 14, 2015 11:12 PM in response to Kati999

    I had the same issue. I have no idea what the problem is however I found a way around it. When the error message popped up I simply clicked the "X" instead of "OK." This allowed the syncing to continue and eventually finished as if it had never happened. The error message pops up several times, but just keep clicking "X".

  • by ozdude,

    ozdude ozdude Dec 12, 2015 1:52 AM in response to Kati999
    Level 1 (45 points)
    Dec 12, 2015 1:52 AM in response to Kati999

    This worked for me:

     

    Reset the Lockdown folder in iTunes - Apple Support

  • by PetitLolita3,

    PetitLolita3 PetitLolita3 Jan 16, 2016 10:41 AM in response to aprincessanne
    Level 1 (0 points)
    Jan 16, 2016 10:41 AM in response to aprincessanne

    This totally helped me! What a weird back door to make things work. Thanks for your help!!

  • by PiNkFaIrY24,

    PiNkFaIrY24 PiNkFaIrY24 Jan 24, 2016 4:32 PM in response to Kati999
    Level 1 (0 points)
    Jan 24, 2016 4:32 PM in response to Kati999

    Im having the exact same problem, most of my music is ripped from another site and added to my iPod touch. Also can't update iTunes it stops half way through, I've tried removing it from my computer and adding it but still get the same problem. Please help